Reviews for Rita's Italian Ice & Frozen Custard in Eatontown, NJ
30 bucks for 3 small ice cream and small milk shake ?.which was almost 7 bucks . Go to carvel ! Trust better value for your... money . This place is waaaayyyyy over priced. Also the kid that worked there looked like he hated his job? then they want 20bucks an hour ,plus tips ? smfh ?Won?t be going back Read more
This is my Mango Misto. More Vanilla than mango. It's all good, I still enjoyed it.
So disappointed.. I ordered a Reese's Dream Concrete, paid $7, I should say wasted $7. What I received was a cup of chocolate... custard ice cream w a spoonful of reeces pb cups. It was in a very small cup, its supposed to have fudge, this had no fudge init at all, when I asked about the fudge, the person said verbatim "oh u wanted the fudge too" I never said not include it, thenhe literally squirted chocolate syrup on top, handed it back and that was it. I dont know if its lack of training or they justdont care, but I will be going elsewhere from now on and its a shame. I live very close to the Eatontown location. I could seeif they were busy but I was literally the only person in there!!! If thats how things are going to be, Im not going to be theonly one not returning to that location! So after my disappointing experience, I received an email from management who repliedquickly and was very apologetic for what happened. I definitely think maybe the person helping me just didnt know how to makethe item I ordered or maybe just needs a bit more training, but I appreciated the quick reply and email so Im sure my nextexperience wont be a disappointment! We all have our bad days! Just wanted to update my review because management made good onmy bad experience! Read more
Rita's is always good, the quality of their product is inline with what you'd expect. Being a chain there's not much difference... between different locations. This location specifically has very friendly staff though and the place was clean. Read more
Rita's is always great! Staff is very friendly and always make it my way. Meaning they mix the desserts to my liking without... saying they can't do that! Like some other icecream parlors! 7/18/20 tonight was different went there and I purchased a quart ofcustard and when I went to dish it out the middle of the container was hollowed. I'm not to happy right Now. I took pictures andsurely will show them . I'll see what they will do. Read more
My first visit with my 3 kids. I found my new favorite spot. I got the Swedish Fish ice and loved it. My daughters got a Cotton... Candy Ice and a gelati. My 5 year old got a vanilla custard. We all loved it. Plan to go back lots this summer because they haveplenty on the menu I'm looking forward to trying. I highly recommend. Read more
I'm feeling some type of way with this place. My friend wanted to get some kind of ice cream and I told the cashier at the... front. She said that our total is $4.89. So we gave her the $5.00 bit I said I have the change too. The cashier was rude andgave her 11¢ after I just told her I have change. She closed her drawer and ignored me completely. I love Rita's but I willnever come back to this one again. Read more
I felt like I was in Pleasantville walking into Rita's Italian I see LOL employees are very nice though and ice cream is great