Reviews for Shake Shack in Eatontown, NJ
Very long wait time. Store allows animals, which is unhygienic and unsafe. Animal that was allowed was NOT a service animal. I... asked the owner and he clearly stated that he just likes to have his dog. The fries were excellent and soda refills are great.Store had this game that allowed customers to pass the time while waiting. Tables are placed too closely with each other and itshould be further apart due to social distancing guidelines and the spread of COVID. I did not see employees clean or wipe downthe surface of any table. I did see customers doing it! Read more
I swear the price they charge for their menu items someone definitely DROPPED BALL . ASKED FOR SINGLE CHEESE BURGER WITH BACON N... PICKLE ONLY. .INSTEAD I GOT FULLY LOADED LETT, TOM which I can't eat, N SAUCE WHICH I HATE SMEARED ALL OVER N THE. BURGER WASBARELY ON BUN N LOOKED LIKE WAS IN 3 PIECES BECAUSE SOMEONE MUTILATED IT ON GRILL OM TOP OF THAT MY WIFE GOT A Double asked forSAME WAY N WASNT PROPERLY PREPARED.gotta take paper towel n wipe off sauce remove tomatoes . On top asked for 3 sides of cheesesauce n 1 side of shake sauce. I checked bag I should of checked burgers because was missing a. Cheese n shack sauce . .listenif you want to be out done by McDonalds your on your way . .we paid 35$ for 2 burger n 2 fries ,2small drinks n only thing rightwas fries because I went for DrPepper n it was all ciLear water so had to dump n choose something else. I HAVE BEEN TO RESTSTOP STORE IN WALL WITH ONE PERSON WORKING REGISTER N BAGGING N Never HAD ISSUE .I looked behind where shakes are made n therewere physically empty cups all over . It honestly looked like no one manages the store or trains people $35 wasted dollars fora stomach ache ,anger,and shame because live so far away that take me 20 mm in to be drive back THANKS FOR ONE OF THE POORESTEXPERIENCES I EXPECT SERVICE AT THAT MUCH MONEY TO BE TOP NOTCH .BOTTOM OF THE PITS. . II THINK IM. . DONE . .SORRY TO RAMBLEBUT THIS MUCH MONEY . .redicullus Read more
It's good. Not great for me, but decent. Certainly wouldn't go out of my way for the fare. French fries were meh. Cheese sauce... on fries was sparse and also meh. Chocolate milkshake was thick and chocolatey, but forgettable and overpriced to boot. We atein and had to clean our own table as they were all dirty. I don't think anyone working there is tasked with it. That was anegative. Try for yourself though. I know people that crave their burgers. Read more
Slamming burgers. The Shake double and chocolate fudge milkshake were excellent. Fries were crispy and tasty. The chicken... tenders were good too, wasn't a fan of the breading though. Try the apple cider! Read more
Worth the effort. The best fast food burger I've had in years. Beats the heck out of 5 Guys and even Red Robin. Plus bacon was... cooked nice and crisp for both burger and fries. Read more
Service is pretty quick. I love that there is a non-meat option and I get the Shroom burger every time! I also love their... milkshakes. My husband tells me the burgers are good too. Read more
It was good. I love the Madison Square Park location, part of the experience is watching people. This was my first NJ location,... it was good, good taste, burgers are small and one order of fries had about 10 fries. Not quite the same experience as in NYCbut still a good burger Read more
Usually great service, and always great food. One time was ignored and left waiting while a group of 5-6 associates talked... amongst themselves and I was literally the only one in there coming after work. I waited about 5 minutes until I wasacknowledged and helped. Read more