Reviews for Buttercream Cakes and Desserts of Eau Claire in Eau Claire, WI
Cupcakes were disappointing! Frosting was good but the Cupcakes were very dry. Not worth $60 for sure. Was embarrassed to serve... for a special birthday party. Won't buy ever again. Read more
We heard nothing but raving compliments from our guests about our wedding cake, on everything from its design to taste. It... looked so elegant and was absolutely delicious. Anna and the staff at Buttercream were very accommodating with our tasting,design, and delivery. Read more
Their cake is perfectly tasty. Absolutely recommend the raspberry flavor.
Placed an order on their website, which didn?t mention orders had to be placed multiple weeks ahead of time. I first got a... message saying it would be delivered late, then they canceled it 30 minutes after it was supposed to be delivered. Grubhubcalled saying it wasn?t a ?specialty order? so it wasn?t ever made. I understand this protocol completely, but please, make yourwebsite clearer so people don?t expect a cake delivered and end up disappointed! I?m sure it would have been delicious. Read more
Buttercream made my day absolutely special! Not only was the cake delicious (and I cannot emphasize enough just how delicious it... was) but it was stunning to look at! EVERYONE was taking pictures of the finished product! The guests, husband, and I all agree:????? Read more
Where do I start....rude, customer service was bad, cake design terrible, and overcharged. I recently used buttercream for my... wedding and was so disappointed with the cake. Which no bride should be upset on her wedding day over a cake. I was able to geta free birthday cake for my husbands birthday, and got that screwed up too. All I asked was for a birthday cake that said halpybirthday and was in red, white, and blue. I got a white cake that had nothing on it. I will never use buttercream or recommendanyone to go through buttercream. Read more
We met with the owner of Buttercream Cakes & Desserts at the Eau Claire, WI store and had a free testing. We knew that we were... only looking for a small cake to do the cake cutting and was going to order bars from a local grocery store to serve all theguests. We told the owner this during the initial meeting. She proceeded to offer up her bars and gave us a few options. Welet her market her bars but explained that we were only interested in the cake. We proceeded to try the cakes she provided andchose one that we both really liked. We then looked through their book of styles and picked out two different designs that weliked. We explained that we were still shopping around but wanted a quote on how much an 8" cake would cost with the designs wehad picked out. They were simple icing designs and nothing too difficult. She provided us with a summary of what we coveredalong with an estimate of $79 for only the 8" cake. We later followed up with the owner via the phone once we decided to gowith her business and I again was questioned on the bars which I explained that we were going elsewhere. She proceeded toexplain that this was considered a special occasions cake and would not be a wedding cake as its only one tier. A month beforethe big day, I had to follow up with the owner to confirm timing on when I could pick up the cake as well as a few additionalquestions. I again was questioned about ordering bars which I had to decline explaining that I was ordering them elsewhere. Atthis time, it was agreed that she would have the cake brought to the Eau Claire, WI location by 11am the day of the wedding. They bake all of their cakes out of their cities location so they would have to work with the delivery schedule. She said thatdepending on their delivery schedule, she would have the cake delivered the night before if it was necessary. At this time, Ialso had to provide my credit card for the charges since I would not be the one picking up the cake Read more
Very insulted and dissappointed to be honest. Ask how much I was charged for this. I had no choice due to time to present this... was for my 21 year old son. Those beads look like they came from the dolllar general. The flag is taped up with officetape. Did you color that with dry markers... Im not looking at a cake that kindness went into. This is a tsunami of adisaster. Can't make this stuff up. I call things what tbey are. This is GROSS! Its not even the money. I could tell when hesaw it that he was super unimpressed but wanted to be humble. I know my son. That sucked! I showed my facebook friends andfamily and good Lord. Then my 2 oldest kids and my sisters. You cant treat people like this. Or is this your standard at thevery least? This photo has made it all the way back to our family in Jamaica and all over the United States. Who approvedthis? Ughhh!! It would be nice if Nina the owner provided some explanation or public response. Read more