Reviews for Chipotle Mexican Grill in Eden Prairie, MN

I am so disappointed with this location,they managed to mess my online dinner order today. 31 $ down the drain and its not worth... my time to go there and return it.no corn , no fajitas, they said guacamole is included in veggie but i dont see it. Read more

Never had a good experience at the Eden Prairie location. Always some issue regarding missing toppings, quantity issues, or... waiting times. Latest issue included a Veggie Burrito and Steak Burrito which were supposed to contain fajita veggies. Neitherburrito included a single piece of fajita vegetables. Horrible service at this Eden Prairie location. Attached is a photo of the"Veggie" burrito without a single fajita vegetable. Read more

This is the first time I was ever being here so I was very upset about it the reason the good thing is I was having a App... otherwise I can't get the food for my kid every thing is online order only Read more

30 minutes after open. Paid for seasonal drink. None available. Paid for chicken burrito. Got the nastiest driest product. How... can this be only 30 minutes after opening doors? Disgusting Read more

The one in eden prairie is 1 star compair to nearby city chipotle's. Service with a glare , lines out the door, no eating... inside/ its May 2022 already. Cold food, it took forever. Read more

I don?t give out 1 star reviews all that often, but I?ve had some of the worst experiences here that I?ve ever had at Chipotle.... They are CLEARLY understaffed and I would recommend this location be shut down if they can?t hire more employees. My onlineorder was over 15 min late on 2 separate occasions. Both times, there were less than 3 employees and over 10 people waiting onfood. This location is a disgrace to Chipotle?s good service and convenient mobile ordering system. Read more

I ordered two chicken bowls. When the cashier billed the item, she billed one steak bowl and one chicken bowl. I asked why. She... was not responding rather she was billing other customers. I was literally standing for few minutes , then I asked again. Thistime she told that my co worker told that one steak and one chicken. I replied her we don't eat how can I order steak one. Shethen continued to bill others without answering. then again I called the person who packed my food. She was also not interested.Finally after few minutes, the cashier discussed with the person she told that I added double chicken, so we can't change thebill. I said that I have seen that you are not added double, but she refused and went back. Again, I stood for few minutes andcame back. I complained about this issue through online. Till now I haven't received any response. One more important thing toadd. On Jan 31 I ordered and I got free plastic pieces in my food. See the picture Read more

Perhaps the negative reviews reflect a different manager because Nick, the manager during our visit, was exceptional. He made... the visit with my three daughters the best I?ve ever had at a Chipotle. I normally split a few burrito bowls with my girls, buthe did it all for us. He went above and beyond making sure we had napkins, forks, and tortillas for everyone. It was such ablessing I actually went back in to take pictures and leave a review. Read more