Reviews for Pizza Hut in Edina, MN
As with all of the other reviews on here, took an hour and a half for 3 mediums to be delivered close to the store. Timer on the... app is flawed and needs to project accurate delivery times. Read more
The delivery driver extorts money. When you try to be pleasant and kind in understanding how tough it is and they are nothing... but rude and awful towards you and asking you for a larger than normal twenty percent tip. This location has become corrupt andwill never receive my money again. Read more
Estimated delivery time was 35 minutes. Took over an hour and a half too be delivered less than 1 mile. Both pizzas had the... wrong sauce, and they sent cinnamon sticks instead of bread sticks. Called pizza hut customer service and they said they wouldrefund the order and that the store leadership would contact me within 3 business days. No call or email. No refund. Filed acomplaint online after a week. Response was I would be contacted by store leadership. Another week has gone by and no refund orcontact from store location leadership. Sad excuse for an establishment. Avoid at all cost. Read more
Pizza was ready upon arrival and right in time. Request were followed and the pizza was hot and fresh when we got home .
Probably one of the saddest excuses for a Pizza delivery possible. Ordered Pizza at 7:00pm after 45 minutes we received a text... that our pizza was put on doordash for delivery and then taken off of doordash, so we called and they said they would get us thepizza as soon as their stores driver would get it to us within a half hour. 45 minutes later I call back and ask for an updateon our pizza, the manager tells us that our bread sticks just came out of the oven and we also ask if our pizza will be fresh.The manager tells us that she will put a new one in the oven and that it will be fresh. At around 8:45 we go down to ourapartments lobby to see if it was just left, nope still no pizza. At this point we try calling the store and get met with a busytone, and then the call would disconnect. long story short a very kind doordash delivery driver picked up our order and to nofault of his own we received 2 cold pizzas and some gross cheesy bread. Both pizzas you can tell sat for well over an hour. Iwould give zero stars but I have to give at least one to post this. Read more
Ordered at 6:29pm with an estimated wait time of 285-295 minutes and received order at 9:30pm. The restaurant I ordered from is... a 15 minute walk from my home. If another store can prepare and deliver the order faster I should have the option to choose analternate location. I should not have to consider a 30 minute round-trip walk in freezing snowy weather to be a better optionthan what should be a 4 minute drive to my location Read more
I placed an order at 10, and have been waiting over an hour and a half. The mobile app tracked the pizza and said it was here.... It was never even delivered. I called Pizza Hut 3 times and no answer! My card has been charged as well. I?ll be callingtomorrow when it opens to make sure I get my $$ back. Read more
Absolutely the rudest people at this Pizza Hut. The guy shows up to deliver my pizza and he?s kicking my door like he?s the... police and the sad thing is I have it on camera there?s a camera on my doorbell and there?s a camera directly behind him showinghim beating on the door, like the cops, and then turns around and tries to charge me more money. After the fact, I already paidwith my credit card stay away from this place. Read more