Reviews for Firehouse Subs South Edmond in Edmond, OK
I really love the atmosphere here, and they've got great sandwiches. The staff is very nice and helpful.
Great food! But the staff that works the counter & answers phone are very rude and unprofessional. Very sad to see because I... love the food!! Read more
Deflection of accountability is very upsetting here. Have been sending clients firehouse subs for quite some time for lunches,... we are very 1 and done when it comes to disrespect.... Read more
Absolutely fantastic. Wow! He got the Italian and it was Steak and Cheese for me. We agree it's AMAZING! The medium is an order... of Big, Stuffed subs with the toppings just right! And LOOK at that wheat bun! Yum! Read more
It is great when the staff knows you by name. If I forget to add something to my grilled chicken salad, they gently remind me.... They know me so well Read more
Really friendly staff. They were patient and nice as can be. Unfortunately, the sandwiches were not good. They were terribly... bland. We had a Turkey bacon ranch, which was ok, an Italian, which was Very bland, despite the mustard and Italian dressing,and a steak and cheese, which also lacked flavor. The lettuce tasted old and we ended up picking it off the sandwiches. We'vetried firehouse twice and it was the same experience both times. Great service, but not sandwiches Read more
Excellent subs with good portions. I like the theme and the selection of hot sauces. Great little establishment. Plan to try... again. Read more
After spending 25 minutes of my 30 minute lunch break there, my ONE sandwich was made incorrectly. I tried calling back right... away twice, but no one answered. I called back the next day and got told the manager was busy too busy to take my call and thatI needed to call back in 30 minutes. I tried calling again 30 minutes later to be told to call back in ANOTHER 30 minutes. Itold the employee to not worry about it since I was getting the run around over a incorrectly made sandwich. His response was"Okay.", no attempts to fix the problem they'd created were made. Horrible customer service & sorry management? Jimmy John?s itis! Read more