Reviews for Papa John's Pizza in Edmonton, AB
Ordered the $20 special I asked for extra sauce and cooked well done. Decent amount of cheese and crust wasn?t too bad I notice... the sauce lacks a bit of flavour. 2.7 stars out of 5 Read more
We buy pizza here all the time. Always great, until today. Lacking in beef on the philly cheese steak pizza. Was very... disappointed. It has been missing the proper portion the last few visits. Please fix this. Never go cheap on ingredientportions. Read more
Kindly train your staff on proper hygiene , I bought a large Bbq chicken Hawaiian today with two orders of honey Chipotle wings... at around 8:15 pm. The lady who took my order was dressing a pizza and didn't even bother to wash her hands before taking myorder, its too obvious because her hands are full of flour. After taking my order she went straight to the landing station tocut some pizza coming out of the oven without again washing her hands. She told me to come back after 15 mins. for my order,then when I came back and the same lady handed me the 2 boxes of what I ordered and paid and to my dismay the box of pizza andwings are sticky with marks of fingers with sauce all over. Read more
If only I could rate this place a zero I would! On April 8 around 10-11pm we ordered two large pizzas for delivery. One of the... pizza was good, no complaint. The other one we ordered was with an Alfredo sauce however there was very little to no sauce onthe pizza. Called this place and what a joke! It was 11:50 pm , 10 mins to closing and they argued and told us they added thesauce but if we weren?t satisfied they would remake it. We told them we can?t make it tonight (we have a newborn) so they agreedthe next day. Today on April 9, I called before I went there and they said ?as long as there is more than 6 pieces we willreplace it.? We arrived there, brought the disgusting pizza. Upon arrival they touched our disgusting pizza with no gloves,counting each slice, going through every layer. And at the end they said they can?t replace it or refund us because there is?some sauce.? They argued that we should have asked for extra sauce. If that was the case, how come the other pizza we orderedwas good even though we didn?t ask for extra sauce. Also, why touch our food with no gloves, we walked out with nothing. Weasked to speak to the manager, they refused and told us to call when he is there. But refused to tell us when the manager mightbe there. They just insisted that the manager is aware, they watched the footage and they were instructed to not give us arefund or anything. Please avoid this place, save yourselves from going through this hassle. For sure a scam! They basicallystole our money. BTW: When we gave them the pizza it was still round and we only ate 4 slices. the picture below is after theytouched it. Read more
Ordered a $30 order, with contactless delivery. The driver ditched it on my porch, didn't knock and when I went to check to see... if it was there it was. Ice cold. The driver didn't knock, just left my $30 order out in -26 weather. It was out there so longit made the, what is now ice patch. When I attempted to call the store to complain there's a voice message that tells me theyaren't open and the line disconnects. I will never order from this location again and strongly will not recommend this locationto anyone, ever. Read more
Well what can I say it's Papa John's!!! Besides the courteous staff and fast accurate orders these guys produce steaming hot... fresh pizzas with high quality ingredients and not to mention great tasting sides. I have tried many many other pizzerias in thecity but only one chain I have found to be consistent with every order we place whether it be on their app or by phone or inperson they never let me down. They're going crust is easily one of the best and everybody at our house always fights for thecrust! They have a good amount of choices and side dishes to go with each order not to mention beverages. We ordered a pizzaagain tonight and we are delighted that they have the extra large 16 inch pizza which is something they added and I tell youwhat makes things more awesome than a bigger size of your already favored Pizza. Our order was piping hot and I believe it wasserved with the smile as they were wearing masks and observing safety protocols that are now in place. I highly recommend PapaJohn's for any of your pizza needs and if you haven't tried them give them a try and you will be pleasantly surprised. Theseguys are my go-to guys for anything Pizza. Good work guys keep it up! Read more
TERRIBLE TUESDAY AIN'T TERRIFIC Ordered online on a Tuesday night through Uber Eats. I paid regular price whereas their Tuesday... is half price via online ordering. That sucks. Papa John, you owe me another pizza! Pizza review: I ordered the meat works butwhere's the beef? The meats are minuscule, is that a reflection of Tuesday half price? You only get half of the meat contentsexcept I paid regular price. Plus I ordered ranch sauce but instead you gave me garlic sauce. The only thing that was right thedelivery was on time. Read more
Have been getting pizza from Papa John's at this location (13142-137 Ave) for some time now. Great pizza every time! Love the... app and the ease of use. Especially love the notification of when my pizza is baking and ready to be picked up (so I can timethe pick-up for fresh out of the oven taste). Staff has been always great. Also, love the Papa Dough that you can accumulatefor credit and the special/promo they constantly have for each day of the week. Price can't be beat especially on Tuesdays :)The pizza sauce is one of the great tasting sauces for a pizza around ! Read more