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Reviews for Papa John's Pizza in Edmonton, AB

DJ Sharma 1 year ago
1

Ordered Cheesesticks. Asked for 1 extra pizza sauce and I paid for it. I even called the store to confirm my order and even... confirmed that I ordered another Pizza sauce and paid for it. The lady on the phone said yes you did and I will make sure youget it. Then I receive my order which was left on the porch in a -22 temp (no door bell no knock). Then I open the box and onlyhas 1 sauce even though - I ordered an extra one and paid for it. When I called the store, the lady kept arguing with me thatshe put 2 in there. I told her I only see 1 here in this box. Would you like me to send you a picture. Then she said no nothat?s fine but I did put 2 - then she puts me on hold but I can hear her talking to a coworker on how many he put and he saidjust 1. I honestly can?t believe that these guys aren?t trained to trust the guest who is going out of their way to call you andlet you know that they didn?t receive what they ordered. Someone should speak to them about this. Thanks Read more

Mandeep Kaur 1 year ago
1

I ordered food from here and I got raw food. It was not cooked at all. You can see the raw dough inside. And the customer... service didnot even refund for that. Read more

Merle Adrian 1 year ago
1

Cheesy bread sticks were undercooked and the dough wasn't cooked all the way through and the pizza was almost tasteless and... bland. I personally won't be back Read more

harpreet badesha 1 year ago
1

We ordered pizza half and half today. It was very bad pizza today and fews weeks ago pizza was not good he missed topping banana... pepper and we called to store and he agreed his mistake and gave discount next time. Today we ordered and pizza was so dry doughwas slapped 3-4 hours.cheese was less too.I just ate two bites and garbage whole pizza. And I called store and I told mysituation to store supervisor and he said that we always complain for no reason.He said I will transfer your no to the ownersand owner will contact you. Then owner called me they started argument. She said on Tuesday there is 50 percent deal already wehave to manage the food cost. However we don?t expect after papa johns standard.atleast we should get whatever is real standardof Papa Johns pizza.we don?t have any intentions to get free pizza at all. We just wanted to correct it that?s it. Owner didargument with me. I told owner I have to complaint on google but she said are you threatening me this way. There was so badexperience. We will not order any pizza from this store.I don?t want to defame anybody.but if I pay money there should be valueof money and food should be according to papà johns standard Thanks Read more

Shelby Fitt 1 year ago
1

the staff at this location cannot follow directions, no care for what they are doing and we now have garlics sauce on our seats.... thanks for the cold pizza ???? Read more

ml w 1 year ago
1

Ordered a 12" deluxe pizza which had about 4" deep crust and barely any toppings. The toppings were not cooked and half the... pizza didn't have any cheese. Absolutely disgusting, won't be ordering from here again. Read more

LJess 2 years ago
5

Today I ordered two pizzas and there was an emergency so I missed pick up time and when we did go to pick up. They made two... fresh pizzas and gave us the old ones at no charge. The pizza was super fresh and hot and these guys were so kind! Greatcustomer service. ???????? Read more

Sharan Bhui 2 years ago
1

I love papa johns pizza and order from them all the time! But first time ordered from the 17st location tonight and it is the... worst pizza I have ever had. We ordered 3 spinach Alfredo pizzas and all 3 were dried up, barely had any sauce and were superthin crust. Not impressed! Read more