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Reviews for Swiss Chalet in Edmonton, AB

Lynn 1 year ago
2

6 of us went for dinner today (9th October) at 4pm, most of us ordered the Thanksgiving dinner which was absolutely delicious ... and full marks to the waitress for doing the best job she could do under the circumstances. The problem was they didn'tanticipate it being busy although it is Thanksgiving, we waited way too long for each course and ate pumpkin pie between dirtydinner plates which had not been removed, service was slow due to under staffed and many skip the dishes orders going out beforewe had been served, by the time we left the manager had blocked off the drive through with her car which caused a line up ofcars behind her car, they had put a notice on the door to say no service until 6.30pm as they ran out of cooked chicken becauseit was so busy. My suggestion would be to take dinner reservations on busy weekends and carry on with skip the dishes but thissituation was predictable so it was definitely a management issue, once again the waitress did her very best and my heart goesout to them. Read more

J Diiwu 1 year ago
1

The cranberry sauce was bone dry and came in a tiny jam package that wouldn't even be enough for 1 meal. I ordered cranberry... SAUCE not JAM! They should bring back the actual little containers of REAL cranberry sauce. The mini donuts for kids meal weredessert rock hard and taste like dirty fryer grease. My child was disappointed. Wouldn't recommend for take or delivery. Read more

Christopher Pahl 1 year ago
4

Not a bad value for what you get. If you like simple but good food, this is the place to go. We know the staff, and they are... very friendly. The only thing is that the chicken can be a bit on the dry side, and the fries can be cold, depending on when yougo. Also, the atmosphere is not the most hip. Read more

Jack Sample 1 year ago
1

Ordered full slab of ribs, fries and garden salad. No bun. Charged $30 Checked the order before I left drive thru. No garden... salad. Had to bang on window to get salad. Got home, no fries, and if you call the half slab of ribs I got your new full rib I?mnot impressed. But, I got the bun I didn?t want. Sorry, you just lost a customer. Read more

Jason Marzetti 1 year ago
3

Food was good, Swiss Chalet usually is. Service and cleanliness was horrendous. Our booth was covered in crumbs, silverware was... dirty, etc. The was an issue with the Nashville promo, but the manager corrected it. Service was extremely slow though. Read more

Francis 1 year ago
4

First time eating at this location and overall it was pretty good. We had the half chicken and the Nashville hot chicken... sandwich. The sandwich wasn't particularly spicy but it was pretty good. I did find the breading to be a bit hard but I thinkit's just the way they cook it not a quality issue because it still tasted really good. Switched fries for poutine and it waspretty big so worth it to upgrade. Service was a bit slow since she was by herself but friendly so it's ok with us. If you likeit spicy ask for hot sauce when ordering the sandwich you'll need it since it's not spicy at all. Read more

Taufique Meghani 2 years ago
5

Friendly staff, portion sizes are good too. We ordered chicken spring rolls, rotisserie chicken, cheese pizza for my little... one and coconut cream pie #Goodfood Read more

Rumana Afroz Sultana 3 years ago
3

This was my first time here and I must say the staffs are 5/5. Very friendly and helpful. Food was also good. The quantity of... was really good and price was reasonable. The place was Clean and organized. The only thing I did not like is when I saw myextra side of mashed potato the plate wasn?t clean if you look the orange border there was 2 spot what I assumed or looked likeold dry food. However, I did not tell anything to the server as she was super busy and I got enough amount of rice already. Read more