Reviews for KFC in El Cajon, CA
Uber eats picked up an order from this so called establishment. These workers gave plain seltzer water as Mt Dew Lightning. You... can tell the soda was weak, but they sent it any way. Read more
Worst service. Waited 30 min and they forgot my order...entire meal was cold and what was supposed to be hot was cold.
I ordered from here yesterday afternoon and have been sick with food poisoning ever since. I should have known my food wasn't... cooked properly when my chicken tenders were still frozen in the middle and my mashed potatoes had a hard shell on the top likeit had been sitting out all day. I am now in the hospital because it made me so sick I started puking blood. STAY AWAY!! Read more
Nice and quick drive thru service with friendly service. I like their chicken but does tend to be a tad salty. Second time in a... week and last time got sides; my favorites were the biscuits, green beans and corn not in the cob?I did not particularly likethe mashed potatoes that were too runny but the gravy was nice. Read more
They need to start hiring people who have common sense and courtesy. When you see a customer, acknowledge them. When you move... between cash handling and food prepping, wash your hands??Lupita kept wiping her hands on her pants in between handling food, Itold the manager and he carelessly said "It's ok her clothes are clean". We have standards and expect for the food we pay fornot to send us to the hospital?? We also don't tolerate sarcastic rude attitude like we did there today when Lupita refused towash her hands. They lost a customer. I'm flabbergasted how very little they know safety. Read more
Whatever you do. DO NOT USE THE BATHROOM after your meal. My son and me almost threw up due to the smell.
What is missing from fast food service today? The answer is in the question. SERVICE. Today, fast food service at its best seems... like I unwittingly walked into a lame millenial house party minus the trap music but I digress.At its worst, it has not onlybecome a disservice but an insult to anyone who remembers fast food before the gen X'rs came onto the scene. Gone are the daysof honest mistakes. It has progressed to full on negligence. It is clear courtesy, respect and common sense have left thebuilding, along with my business (pun intended). What an insult to allow high school children who can not even spell "competent"try and fail miserably at customer service. What's an even worse idea is leaving the kiddies alone without an adult manager toput them in time out and tell them "No, No!" when the idiocy finally becomes unbearable. Pathetic is not even a fittingsentiment and my experience at KFC today is no exception. Besides messing up our order not once but twice, causing us to haveto turn around and go back to pick up the biscuits he forgot. We also received little chicken wings and little drum sticks inplace of the THIGHS AND LEGS THAT ARE SUPPOSED TO COME WITH THE MEAL. Thats right, little wings and drum sticks I guess are nowa substitution for thighs and legs. Now that's what ya call progress! Todays "service" if you can call it that, is an assemblyline of mediocrity. A word to the owner and staff. Customer service is just that, a SERVICE. I pay to be served. Not just sothe kiddies can get a minumum wage pay check at the only job they will be hired at for the time being. It is to provide me andany one for that matter with what we asked for and in a decent, dignified and timely manner. Please consider changing your staffas you have just lost a customer and a long time fan. KFC is not what it used to be and I'm talking just five yearsago. 02/24/18 Sincerely, A disappointed fan. Read more
Chicken looked like it was soaking In Grease for who know how long. I ordered the family meal and what I got was a bucket full... of chicken with grease and breading completely sliding off. Got my refund, and I would recommend you go elsewhere. They clearlydon't care about the food they serve here Read more