Reviews for Panda Express in El Cajon, CA
Been coming here for many years and finally had enough! Food is usually good, but at the expense of some severely bad service.... Online orders are regularly late and therefore pointless. The tall lady who's worked there for many years is increasing rude. Onmy latest visit, she misunderstood the order, which would've been fine with me, but she proceeded to blame me out loud in frontof many other customers. She raised her voice in an award fashion. Truly I was shocked. It was inappropriate, but the customersthat overheard sided with me and one of them actually walked out the store. This will be my final visit. Goodbye. Read more
Pretty much every time I have come here (it's the closest to my home unfortunately) I am disappointed. Usually they don't have... 1 item I want so they tell me it will be a couple minutes which I don't mind waiting.. but they make all of my food and leavingit sitting waiting for the 1 item, so by the time I get home most of the food is cold. Also, they seem to put only a few piecesof meat and mostly pineapple when we ordered the sweet fire chicken bowl. One photo is of the bowl in its entirety and the otheris after the pineapple was removed. Read more
Bad service and no respect. I Ordered and payed and the lady didn?t even give me my change. She had it in her hand and then put... it back in the register while looking at me and said she handed it to me. So I had to wait for that and then they gave me my 3wontons that were harder than a rock, and Burnt like no other. the food was plain as day. I can?t believe they would botherserving wontons like that that had nothing in them. it?s nasty. Read more
This is one of my favorites places to eat! The food as always, delicious and they still have good prices. Please, Don't Change a... thing! There's not much else to say about Panda Express than it's the best Chinese food restaurant I know! Read more
People that work here cant figure out how to give teriyaki sauce with the teriyaki chicken... been disappointed many times by... this place. always double check your order, if you cant pick up the food yourself to verify then dont bother ordering deliverycuz your order will come incomplete. Read more
The only thing that was good quality was how the food tasted. The employees are nice but they take forever and have a long line.... The people serving food doesn't ask the chef for more until the bowl is almost empty, which adds more wait time. A man before measked for a few boxes of chow mein, so the bowl was empty by the time it was my turn. I also wanted chow mein, and instead ofthe employee asking for more as soon as she saw it was almost empty, she waited until I asked for it which added more wait time.I spent 30 mins at the location when my food was to go. Read more
Love this place! Been eating here for many years. Allways the best customer service! Allways really good fresh food. Bi is... awesome! Personal and fantastic! Thank you guy! Read more
Always serve the freshest dishes and have been doing so since they opened. Clean facilities and ample seating inside. Recently... remodeled after Covid, better atmosphere, good family packs. Keep it up! Read more