Reviews for Starbucks in El Cajon, CA

This is the cutest Starbucks I've seen! I usually never sit inside a Starbucks and usually go drive thru but I was waiting for... my car to get work done in the same plaza. This location is decorated very nicely and it's a big Starbucks. It's a greatlocation if you wanna study or get some work done. However I waited for my drink for a while because I realized the baristaswere putting some of the drinks on the mobile order section instead of calling it out, so be sure to just check that area if youorder in store. It gets mixed up. Read more

Just went there and ordered 2 coffees inside. Waited for over 20 minutes and our coffee never came. Other orders placed after... us were taken care of. Staff standing around talking and joking only 2 of them actually working. Then we went to asl about outorder, blonde lady acted like she didn't care and rolled her eyes at us. Demanded a refund right away and the polite cashierthe only guy working helped us and we declined their recovery card. Will never go there again, and will let my coworkers whomeet there once a week to avoid this location. Read more

Horrible service always pushy and giving me what they want or think I ordered, when they didn't pay attention to the order,... above all, I go twice a week and I always ask for a chai with brown sugar syrup and they NEVER, NEVER have this is the last timeI go Read more

This Starbucks has gone down hill since reconstruction and getting a seemingly new staff. They always appear disorganized and... I?ve waited upwards of 25 minutes for a simple black coffee. I gave 2 stars because the staff are generally friendly andapologetic, which I appreciate, but waiting so long for a drink when you?re on the go is frustrating. I think this Starbuckswould benefit from some additional training to boost efficiency, and I do hope they can turn it around! Read more

Usually I love this one. But recently it seems the younger staff doesn't listen to the drive through well and has gotten my... drink wrong a couple times. That's not big deal. What bothers me is today when they did this. They took the cup I had handledand drank from back on the line. Handle'd it with un-gloved hands. Refilled it with what I wanted. Not even rinsing the stuff Ididn't want out. So the flavor was still off when I drank it. But then after fixing my order. She just went back to making moredrinks. Didn't even wash her hands. So she contaminated the line with my cup and then every cup after that. In a time of monkeypox and covid I just feel like basic food handling skills should be followed. Read more

The drinks and food here are delicious! We usually go through the drive thru, but this time we went inside, and I loved it. It... was air conditioned on a hot day so that was a plus. I got the seasonal Salted Caramel Mocha Frappuccino, as well as my mom, andwe both thought it was delicious. My sister also got the Berry hibiscus double blended and she liked it. Will definitely comeback ????????. Read more

Knew I was in trouble when no one in this location understood what a carafe is. Went to pre-order and pre-pay for 2 "traveler"... boxes of coffee. Already lots of confusion, but I helped the 3 employees it took to take my order write it in their order book.Arrived the next morning for pick up and, of course, it wasn't ready. Rude girl behind the counter seemed to think this was myfault. Helped her find where the order was written down from the day before. So now I am correct, and late because we have towait for the coffee to brew. Gently suggest to the employee watching the coffee machine that maybe he could get the cups,sugars, etc, ready while we wait so I am not further delayed. If you've got plenty of time and patience, this location is foryou. Otherwise, do not recommend. Read more

I saw this drink on TikTok that I wanted to try so I came here to Starbucks before heading to work and the lady that was taking... our order through drive thru was very rude and didn?t even repeat what we ordered and when I ask if she can repeat the drink andshe did it with an attitude I think her name was Elma it started with an E but very bad customer service and when we were tryingto pay she didn?t even reach out the device to us for us to pay we literally had to climb the window to do it ???? but anyways Idon?t think I?ll come to this location again I would rather stick to the ones by home but the drinks were very good though ???? Read more