Reviews for Baskin-Robbins in El Monte, CA
This place was cleaner than expected, my friend got a cone yummy and i got a rainbow sherbet the sherbet was more on the sour... side but rlly good. We will come back again. My friend thought the cone was exquisite and should be in a museum. Noooooo Read more
This place blows, I ordered 2 complete sundaes and when I received them they were properly contained so that the delivery driver... couldn't touch them. All I received was 2 bowls of ice cream . No whip cream, no hot fudge. So cheap, no pride in their product.WILL NEVER ORDER FROM THIS PLACE AGAIN. Read more
I had 3 coupons that I showed them first, then they made the sundaes but when it was time to pay, the Male manager said they... don't take those coupons! I was so upset I just left the sundaes Read more
Baskin-Robbins is oldie but goodie just like thrifty is . The are the one place you will always fine your favorite flavors of... ice cream . This one has been in El Monte ever since I was a little girl . They're always clean welcoming and ready to help youwith whatever flavor you want . Read more
Late night ice cream run, always delicious and great place to have dessert. Prices are kinda on the high side but the quality... and selection are top notch. We'll be back Read more
I ordered a cake through the BR App for a elegant rose cake. The next day I pick it up and I checked the cake and it?s a... completely different cake. So I talk to the owner who is a small Old Mexican man that was very rude and immature and had thenerve to put the receipt in my face saying that I had paid for that and wouldn?t let me explain the issue. I of course get veryupset and we start arguing and show him the email with the picture of the cake that I ordered and then all of a sudden he keptapologizing to me. He didn?t let me explain myself and kept putting the receipt in my face. There was a girl in the backlistening and apologized and said for me to come back in a hour to pick up the cake. Then it was fixed. It?s not the firstencounter with this same old man that has been very rude and disrespectful to customers. Read more
The store was nice and clean with a somewhat good selection of cakes, ice cream pizzas, and ice cream. The man who " helped" me... at the cash register was... I don't even have the words to describe how I feel. He was yelling at me the whole time. I wantedto select a small cake or ice cream pizza and just want to have a small number written on the corner or maybe a sign to stick onmy treat. He assumed it was a birthday and gave me a small sign. I told him it wasn't a birthday, is there anything else he cando, he just raised his hands and shoulders like there's nothing he can do, (I understand the ice cream pizza has toppings andthe smallest cake has no space) I kindly suggested if he could work with me and just write a small number on the cookie orsomething. He didn't even get to listen to my suggestion, the whole time he was yelling that he can't do it, it's impossible,it's lumpy, it's too small. I was so tired of his yelling I just told myself to forget it, and I waited for him to ring me up. Iasked if there was apple pay and he grunted. I took that as a yes. I had to pull up the app on my phone and it took a while,(please note there was no one in the shop so I didn't hold up the line). He started yelling at me again asking me how come Idon't know how to use apple pay... This isn't even the icing on the cake.... I had an itch on my arm and it turns out it was aloose hair so I dust it off on my arm, the "nice" man yelled even louder telling me WHY ARE YOU THROWING HAIR IN MY STORE, YOUCAN'T DO THAT IN MY STORE, DON'T THROW HAIR IN MY STORE. I am so offended, should I be shaving off my head before entering?Should I send my robot made out of metal to purchase my dessert? I did not enjoy my experience at this Baskin Robbins. Peoplewith hair: beware! Read more
Place gets 1 star since single scoops are $4.99 each only at this store. All the other Baskin Robbins I've been to, single... scoops are only $2.79. Read more