Reviews for Domino's Pizza in El Monte, CA
Ordered online got our order 30 min after eating the food my family started getting sick my 6 year old was crying of a stomach... pain. My husband also saying the food left him feeling sick. DON'T COME HERE UNLESS YOU WANT TO EAT CONONTAMINATED FOOD!!! called asking for manger to tell him about the food . Right away the manger was rude gave no help or worry I suggest don't cometo this location. Read more
I ordered garlic parmesan wings and I got little to no sauce at all, I was very disappointed to see I got no sauce on my wings... ,IMAGINE ORDERING A 16 PIECE AND YOU GET NO SAUCE ?!, I basically got plain wings , but for the record the wings were cookedperfect but I had no sauce Wich is basically pointless , because if I wanted plain wings I would of got that instead of parmesanwings but I got this plate with no sauce that ruined my whole dominos experience Read more
One of the female workers had an attitude when we called to check on our order. When I arrived to pick up my order, I said the... name for my order & immediately she looked up, (U know who U R)besides that the rest of the staff that helped me out wasfriendly. Read more
No customer service experience. Never delivered an online order. Waited 2 hrs called and they said my order was made, but... somehow it got lost. How do you lose a order. Ridiculous. Then the boy one the phone apologizes and says that they will redo myorder and deliver asap. NEVER HAPPEN!! I called back and a girl answered told her what happen had me on hold for 5 min finallydecided to hang up. Very unprofessional. First time Domino?s failed??. Read more
12/26/2021, mind you im a regular customer and every time I've ordered from them something has been wrong with my order yet I... never said anything until that day. I ordered two pizzas this particular day, the one they messed up was my daughterd pizza, cheese to be exact. For starters they didn't bother to cut it, then they left off cheese on one side of my pizza, in fact theside that had cheese got stuck to the box. As you would cut, more cheese would come off so it was ruined. I called the storethey wanted to replace that same day, but I had no room for 4 boxes of pizza, so I asked for credit and the person on the phoneagreed. 12/28/2021, didn't feel like cooling so I called the store asking for my credit. First they acted like they couldn'thear me on the phone, then when I finally spoke to someone she was rude as he'll, which prompted me to get upset and yell..shedidn't even wanna listen to what I had to say, she said credit didn't exist, basically I was called a liar. I threatened to callthe bbb and corporate she told me if I didn't lower my voice she'd hang up, and to do what I had to do. She really gave 0 careas to what I was saying even me saying I was gonna file a complaint she said she didn't care. I saw we wasn't getting anywhereso I hung up. Won't be ordering from them ever again, they give 0 f**** about their customers. Read more
I put a large online order though with a coupon code I received as a rewards member. I called in to change my pick up time, in... which the manger, Monica, told me she was not going to honor the coupon, which I found really odd because I?ve purchase withcoupons before with no probelm. She was very rude and unprofessional. She wouldn?t give me a valid reason as to why she wouldn?thonor my code. And when I told her I?ve used these coupon at her store and other stores before, she told me to go to the otherstores and by my pizza there instead. Which makes absolutely no sense. With that kind of manager and customer service, who knowshow they?ll make my pizza or if she?ll do something to my order to be spiteful. Especially since she has my information from theonline order. Don?t buy from this Domino?s. Go somewhere else that appreciates their customers and provides better qualityservice. Read more
Too good to be true. Ordered the $7.99 deal from their Domino's website... You saved $12.00!!!! it said... yeah right... Not... even worth the cardboard box it came in. The pic you see is the burnt pizza I picked up, the black things are burnt Phillysteak pieces. I guess they baked it for too long b/c the crust was burnt too. But I didn't realize until I got home, had Ichecked the pie at the store I would've said something. But by then I was home & had to put away the groceries I bought and Ididn't think it was worth my time, gas and aggravation. Lesson learned: you get what you pay for. You are far better offspending a little more money and get quality pizza somewhere else. Never again Domino's Read more
Shame on You Domino's Pizza charging for a Delivery Fee and basically taking your delivery drivers tip away, this is a new fee... and a total overstep of your employees service. I've only noticed this charge in the last year, Give your drivers their tipsback. Read more