Reviews for Jack in the Box in El Monte, CA
I ordered #14 Chicken strips with curly fries, small coke and 2 tacos. Waited in the drive-thru more than 15 minutes just to get... to the window the line barely moving for a drive-thru. After I pay the guy at the window swipes my card and leaves for a fewminutes and then comes back and tells me to park in the front and he will bring my order to the parking lot. I wait another 5-10minutes, at this point I need to get to where im going and the order is taking extremely long! The guy finally comes and says"sweety I almost forgot about you, here you go and leaves". When I look at the food it's entirely a different order, egg rolls,no curly fries...I drove away. I was done and I don't do reviews but this needs to be brought to someone's attention. I paid forfood I didn't get. It's unacceptable to wait that long for fast food in a drive thru, then be told to wait more in the parkinglot and still end up with the wrong order! Read more
I ordered two chicken nugget kids meals gave me the bag first time I don?t check the bag I get home and they only put fries in... the bag!!!! My kids were so sad Read more
As always any special order like no cheese comes with cheese when you get home and the french fries are always cold and hard... this is been going on forever Read more
It's ok. They just to hire more friendly employees. I understand everybody has a bad day , but to take it out on customers is... bad. Read more
Today I went for my lunch and wow The restaurant was pretty dirty, so dirty, the soda fountain omg gross. The smell pretty bad... and my food didn?t taste good. First time I have a bad experience in this location. Well I couldn?t eat my food I just ate theFrench fries so now I?m still hungry. I can?t believe at 12:00 pm the restaurant was that dirty!!! Read more
don't understand why can't get the order right. I ordered a #10 which is supposed to be a spicy chicken sandwich with a big... piece of chicken and I did not get this. They put a small piece of chicken and it was not spicy. it they ran out then just sayso. Read more
I can't remember any other time I got fast food that actually looked like the burgers I see in commercials. My wife's jumbo jack... also looked amazing. Not only did our food look great but tasted great and fresh as well. My expectations are low at fast foodjoints but this location surprised me. My best regards to the chefs, thank you. Read more
Very bad customer service the female employee who took my order kept making attempts to catch an attitude with my wife, overall... a very rude young woman. I do not recommend Read more