Reviews for McDonald's in El Monte, CA
Terrible services I understand that there is lack of staff but they were not prepared to work under stress at all. A employee... walked out saying they aren?t working there and then the mashine i used didn?t print a receipt they also didn?t call your nameor number when your order was finished so you had to look on your own also they forgot salt in my fries. I tried asking forstraws took me 20 minutes and I didn?t even get them!!!! There was no cashier working for 20 minutes and then they told us wehad to order it on the machine. Did I mention my fries were STALE and UNSALTED very disappointed on what happened and I hopethey get more staff soon and get some more training to know what to do under stress or ways they can improve how to get simplethings like straws. Read more
During this hot weather, my family and I love to dine in at McDonald's. Food is great and service is on time. Seats are comfy... and it's air conditioned inside. People there are friendly too. Read more
One of, if not, the trashiest McDonald's I've ever had the misfortune of dining at. Placed and paid for my order through the app... meanwhile the cashier glared at me when he asked to take my order and I told him I did through the app. When I got my order,they gave me a small coffee even though I ordered a medium. Asked that same cashier and he insisted that was a medium. TheMcMuffins were trash too. Sloppily made and funny tasting. Cherry on top? All available tables were dirty and it's not like theywere busy or short staffed. Definitely never coming back here. Read more
17 minute wait time to get my food. The bread on my chicken sandwich was burned. Chicken was very dry fries were cold soda... machine still doesn't work going on three and a half months. Horrible service Read more
The dining room was messing. There wasn't one clean table. It's right across from Arroyo High. Several teenagers there being... very loud and allowed to be disruptive and sit at the tables and make out! There were several mistakes with my order. Also, itso was darn hot and when we asked an employee to turn on the air he said it hasn't worked in Months! Poor employees working inthe kitchen in this heat with no air conditioning! Food tasted good. I might go through their drive thru next time but wedefinitely check my order before I drive away. Read more
I can't even begin to express my gratitude for the workers here! We ordered THIRTEEN happy meals for a little league game! I... felt so bad we ordered them all at once when they were short staffed. They immediately got to work on it and were so fast and sounderstanding, I am so eternally grateful. the service was the best I've ever had and the manager on staff and each and everyone of the workers on staff were so amazing. Thank all of you for making what would've been such a stressful evening so mucheasier!! Read more
fast service good hotcakes maybe i like them because they remind me of tortillas. also got a mcgriddle. i requested the grape... jam because another location didn't give me jam and maybe it's only if you request(?) breakfast items are prolly my favoritepart of their menu. this location (and not sure if it's all of them or just some) does not serve breakfast all day. anywaysdespite being busy, i got my order fast and well made! Read more
2nd time Uber eats. Completely wrong order both times! Unfortunately this is the only McDonald?s near my house that delivers... with Uber eats. This is the worst McDonald ever. I called and ask if they were a franchise or corporate. Young lady saidFranchise and I asked for a Manager. Clicked my phone and that?s it. I do hope the owner sees this review because this is theworst run McDonald I?ve ever seen!! Read more