Reviews for Buffalo Wild Wings in El Paso, TX
Just ordeed 2 orders of the loaded Bird Dogs. Both orders were missing the fries and beer cheese on the dogs. First and last... time I will order them. Very dry and not worth the price. I also tried calling this location back about 5 times and no one canpick up the phone. It was 10:30 pm on a Sunday so I know it wasn't busy. Poor customer service. Probably be the last time Iorders food from this place. Read more
The food was great, as always. I love Buffalo Wild Wings! The service was exceptional. Our server was very attentive to us even... though it was a very busy evening. Kudos to her! Anyway ... I love Wild Wings. Always have. Read more
On July 6th at around 8:30 pm, my wife and I entered this business for the first time ever. We waited to be greeted or directed... to a seat for more than 4 minutes, with no one to say anything to us. After we were pointed only toward a seat, we sat andenjoyed all the televisions on for our entertainment. By 8:46, I told my wife we would give the servers ten more minutes and wewere leaving. At 8:54pm, my wife had had enough since no one ever came to the table to take our drink order or say anything asexplanation to the long wait. After waving down someone we explained to them and the manager we would not return. There are manyother places to get wings that will at least acknowledge you have entered and provide much better service. Read more
The wings were mediocre at best . But the service was absolutely horrendous. I submitted an order of 30 wings 3 flavors, 10... wings per flavor . When I picked up the order I noticed there were 20 mango habanero wings , 4 garlic Parmesan and 4 salt nvinegar, equaling 28 wings lmao. I literally laughed at how messed up the order was . When I spoke to the manager he looked atme like I was crazy . Really? Lol so I had them remake my order . Do not come to this place ,especially for take out . These pplcan?t count . And when you notice a deficiency on your order ,they don?t like it . Ridiculous!! Read more
Good service, food, and nice environment. My wings weren't super hot, but my fries were. I went on a fight night, which isn't an... excuse for bringing out food on the colder side, but understandable. I was thankful I was able to get a table on such a busyevening. I will be back for another visit for a proper review, I still enjoyed my food, I am a BWW fan. Read more
The manager was more concerned with, what I can only describe as "schooling" me than she was doing her job. After mishearing our... party total, she made every excuse not to fix the situation, blaming me profusely, even after I agreed we had amiscommunication. At one point someone else came to mediate the situation (and was truly trying to be helpful) and she kepttalking over us and interrupted, to the point I asked to just speak to one person... I couldn't believe she was the person incharge.. She did not know how to handle a large party on a Friday night, or support her staff. Only one game was on, not on themain screen, and the Lakers game wasn't on until we asked and by then it was the second half. Our server never received back upeven though the manager stated she was slammed, so our drinks were left empty, my family left standing around without seatswhile the surrounded tables were left dirty and empty. All I can say is watch the video. I wish there was audio, someone withthat much ego shouldn't be in customer service. Photos below are our empty cups, TV set up (couldn't up load the video to showall the TVs had nothing on them), and frozen carrots. Read more
Absolutely loved the wings and service. Chabelli waited on us, she made excellent recommendations on the different flavors of... wings and even brought us samples of the top flavors. If you can tolerate a high dose of heat try the blazing hot ???? wingflavor made with the reaper pepper. The honey BBQ, Asian fling, and spicy garlic are delicious ???? I will definitely bevisiting again to try all the different varieties of wings. Read more
The wings are good as always, but the new pizza is just leftover wings thrown on thin crust pizza with hardly any cheese. :(... just decorated nicely Read more