Reviews for Jimmy John's in El Paso, TX
Came for a late dinner to find they were closed by 8:50 PM when the hours say closes at 10PM. Please fix your hours very... disappointed. Read more
The Person who took my order, hung up on me. When I called back he took my order like a drill Sargent, the delivery guy was... fast,and Cool. Read more
The owner must not care to either hire more staff or fix whatever is the cause that leads to closing early, closing while other... locations are open or keeping up in general. I made it there one day at 20 minutes till closing and an employee told me hecouldn't serve me because one of the drivers had to leave early? I imagine profits are down. I may go elsewhere from now on. Read more
The level of customer service at this location is undetectable. Not only was a greeted by a rude cashier the manager was even... more offensive. I will not be buying from Jimmy John?s again. Lost a customer for life. Read more
I ordered a sandwich combo at 11:30. The guy that answered the phone read my credit card information out loud and was very... confused . A half an hour later I still had not received my order. I called in and the same person answered the phone he couldnot find my order I needed me to repeat it back to him several times. He said that they were making my sandwich then which was30 minutes after I had put my order in. He told me my order would be here in about 15 minutes that they were going to send itout right away. Half an hour later now we've hit an hour I still don't have my food mind you I live 5 minutes away from theirstore. I called in again at the 1 hour mark and the same guy answered the phone. Again could not find my order and did not knowthe status of my order. I requested to speak with a manager who was helpful to an extent. I would imagine that someone waitingfor one sandwich for an hour and 15 minutes would be comped at least some part of their order but no that was not the case. WhenI finally received my order which was a tuna sandwich just as I had suspected it was soggy. I have had multiple issues withtheir Eatery but never one so drastic as this. Buyer beware with this particular site as they frequently get your order wrongand apparently now take an hour and 15 minutes to deliver I wouldn't exactly say that the logo on their cup which says freakyfast because it wasn't and freaky fresh because it was soggy is true Read more
On the back of the employees shirts, it says, ?Subbs So Fast You?ll Freak.? However it literally took 20 minutes to make two... sandwiches with two other customers in the store. The kid making my sandwich looked like he hated his life and job. Not Fast AtAll. Will never ever return to this location. Read more
We love Jimmy John's! Super fast sandwich makers and they are very good. Great customer service. Also delivery is super fast as... well and convienent. Oh and you gotta try the Jimmy John's dipping sauce, it's great. Read more
Tbh the sandwiches aren?t that good - I got one of their favorite ones (spicy salami) but it was a 3/10. The bread was cold and... way too thick. (I?m surprised they don?t toast the bread, that?d actually help in terms of texture). I?ve had better sandwichesat corner stores. Read more