Reviews for McDonald's in El Paso, TX
Everyone who works here is always nice and friendly. I?ve never had to wait more than 5 minutes to have them bring my order,... which is why I go at least once a week. The food is of good quality and affordable Read more
Don't like being forced to use kiosk. When paying cash you have to go to the register anyway. Quit forcing the kiosk, especially... to your older customers that are not comfortable with technology Read more
I was attended by the employee (she seemed like a team leader or manager) named Stacy and she was great. I ordered my mcdouble... with an extra cheese and when I told her (they were in a rush) she apologized and told me I would get a new McDouble for free.So I got an extra burger as courtesy I?m sure and she was fast and very nice. I?m glad I got attended by her. Read more
We walked in the store manager spoke to the first guy in line in Spanish. I don't know Spanish walked up to counter and he... said they are closed. He then said I also said it in English he lied. I am not from here but was discriminated against because Idont speak Spanish poor customer service . When I was waiting for my lift driver several other customer's went inside and cameout saying they are closed. Very poor management in this building. Read more
Customer service experience was shockingly negative. Went through the drive thru and were met immediately with attitude. Food... took forever to be prepared and the meals were barely filled. Don?t see us coming back. Read more
I was surprised when I walked in that you have to order your food on a upright computer. I asked the girl if she could take my... order and she said I had to use the up right computer. Was looking for a egg & sausage Mcmuffin and couldn't find it. I had toask the girl for help and she did. She went to sandwiches then she clicked it and that's where the egg & sausage Mcmuffin was.Then if you have to pay with money you still need to go to the cash register and pay the person that's. In other words you need101 class to order your food when you go there. As I was eating I saw several people having the same issue I experienced. Read more
My go to breakfast spot, due to the speed and customer service. When I pull up they always ask for my app and if I will be using... my rewards, at other mcdonalds they seem upset that I want to use my app. The service is super fast by the time I pull up to thesecond window my order is already being held out. Read more
Drive thru crew sucks!! make it habit to check the bag before driving away, its annoying to be having to constantly go back to... get missing items, i get it if it happens one time, but all the time, get it together!, two cars waiting for food for a 10 minwait.. Read more