Reviews for Papa Johns Pizza in El Paso, TX
I would leave a zero!!! The so called manager Joey doesn't care about customer service. Their app screwed up in the middle of... the order and processed payment twice. I gave the the order back 100% as it was wrong and they will still not refund when theyoffered no solutions. Do not order from this location as they are rude and unprofessional. Read more
I love it, I have never had an issue with ordering for delivery or pickup - and it's always ready fast. Would recommend
Pizza was fresh and hot. I didn't have to wait long from when I walked in to pickup and pay for my pizza.
First experience was not as pleasant as the second. The difference being the 2nd time we were treated like Papa John's cared... what we thought as a customer. The first time the manager could have cared less and was more about making money for the businessinstead of trying to keep repeat customers. We will be back based on a different attitude from a different manager. The firstmanager is why they don't get 5 stars. Read more
Great pizza as always!!! Love their bread sticks and garlic sauce. I favor their pizza over all the other retail chains
Ive had great service from this place. Delivery has been fast and i tip appropriately. Only pizza delivery i use at this point,... had a competitor completely disappoint. The delivery fee is a rip off. Read more
Hair in my pizza in the pizza smell really funny. Never had this happens before but now it going down hill this not right at all... .what's going on papa John's. I deserve free pizza. And wings for this honestly just nasty ????????????I pray you get newemployees that aren't some young guys that don't care bout there jobs. And new management since they don't even give free pizzafor the issue seriously just nasty ???? Read more
Took over an hour for my order to get to my house, and when I complained to the manager, he didn't apologize, he just said that... they didn't offer any time for delivery to get to you. If you plan on ordering for delivery, don't bother. Unless you don't carethat your food is cold. Read more