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Reviews for Flying J Travel Center in El Paso, TX

Christopher Massey 1 year ago
1

Negative reviews keep "mysteriously" disappearing. I think, after my horrible experience with this store, that this is the only... thing keeping their rating at 4 of 5 stars. For, I've been watching other negative reviews - including my review - come in andvanish. They are dishonest! And, because they are so dishonest, they are extremely suspicious of everyone... On Friday, July8, 2022, I went in to purchase USB-A to USB-C cables. Everything seemed fine, until I put my empty right hand in my pocket.Then, I looked at the Assistant Manager, Felix - he was watching me... I just couldn't understand why he was sweating soprofusely in the cool store air. Felix then approached me, blocked me, and demanded that I take out "whatever" - he couldn'thave seen me put anything in my pocket. So, suspicious as dishonest people are, he just assumed that I was hiding something - Iput in my pocket. I said "I didn't put anything in my pocket!" Felix then demanded forcefully "Take out whatever is in yourpocket!" So, I emptied my pocket, thinking it would vindicate me. But, no!...Dispite there being no merchandise in my pocket,this sweaty Assistant Manager insists that I was stealing. I was bewildered and quite uncomfortable, at this point. Nothing wasmaking sense. Felix, then, told me to leave the store. Up to this point, dispite being very uncomfortable, I was completelycooperative. But, when I reached for my belongings, he told me to leave them. So, I grabbed them and yelled "These are mine!"And, he yelled back "You should stop stealing, then!" That malicious act jeopardized my safety. After this egregiousmistreatment, I called in a complaint about the incident. I was told that I would be contacted by the Regional Manager about theincident. But, dispite calling the RM (Nathan Fuhrman) several times, leaving many messages, I've never talked with him. Later,I learned that he said that he did reach out to me. This dishonesty from the RM shows clear contempt for me, in Read more

Richard Holsinger 1 year ago
1

This place has a shady management. They have a contract with a local tow company. They are stealing semi trucks. Woke up and... used the restroom came out to my truck being towed from a legitimate parking spot. After contacting management and showingreceipt that my truck was taken and not left unattended for 24hrs like there sign said. I was given my truck back for freebecause they realized I caught them in multiple lies and theft. Skyhawks towing 2 property's over is there partner in crime. Read more

Danny Ficke 1 year ago
1

I am critical infrastructure driver delivering FEMA medical equipment in wake of Hurricane Ian I have the federal declaration... page identifying me as such. All I needed was a BOL printed from a email. Cashier absolutely refused to just print the neededdocument second time I asked nicely again said I had my credentials cashier says I already told you we don't do that. Read more

MICHAEL Hayes 1 year ago
1

Use the mobile app waited in line for five people before my name came up for a shower when I walked inside the shower had... cleared off the screen and only solution they had for me is the reissue me another shower and put me at the end of the line of10 people I don't think that's and adequate solution. What adds insult to injury this young man at the register was moreconcerned about his acrylic nails than me as a customer Read more

Tramaine 2 years ago
5

Now this is how a truck stop should be kept.???????? Thank y?all for maintaining a clean facility and non automatic sinks.On... behalf of those of who were raised by mamas & grandmothers that didn?t play about keeping a clean house Im sincerely grateful..Keep up the great work. Loves across the street should take notes Read more

Ramon Rodriguez 2 years ago
1

Horrible experience, rude and nasty staff, if you need propane exchange or refill you will wait up to half an hour to get some... help. They are in no rush to help and management seems to be oblivious to the situation. Find another place to do business. Read more

Joseph Reyna 5 years ago
5

I love flying j lol cheap gas and they have some bomb chili.. they also have all the trucker needs and wants there also a... Denny's is connected to gas store which is awesome lol Read more

Wez So_N_So 5 years ago
4

A nice truck stop with lots of truck parking and easy to get through pump. The downside : when I went inside to pay the line was... all the way down the aisle about 20 people deep ???? there was only one cashier Read more