Reviews for Taco Bell in El Paso, TX
To give you an idea of how terrible the service is here, this is what happened with last my couple of orders. I went to pick up... an app order and I could not because they closed the whole store. They locked the door and told me they would not fill my orderand could not help with a refund. Next order they are out of ingredients so they cannot make half my order. I asked for a refundand they stated you can do it via the app. This was a lie. You cannot refund an order that was already initiated by the cashier.Lord help you if you try to redeem a reward either. They will leave out your free item. Hell, they manage to screw up about oneout of every 3 orders. Corporate needs to clean house here because the service has been this way for YEARS. Read more
Don't know why i went back after several times of frustration with this taco bell and some others. 18bucks for 12 tacos with... hardly anything in them. The taco shells taste stale , other times they ran out ofeat half way through my order , no wonder itsthe only fast food restaurant with no lines. The other 10 places to eat are packed. Never again, left a bad taste in my mouth. Read more
Good deals you can match nationwide if you ask. Some UberEats deals at times. Food? Good, but could use better grade beef.
If you order off the app you get rewards, they are very quick in the drive thru. Either you love it or you hate it but try the... Mexican pizza Read more
My order was wrong and it looked like someone took a bite out of my taco, when I told the employees they blamed me for the... mistake and where very rude about it. The service ruined my experience here. It did not help that while I was trying to finishmy food the employee that was rude kept rolling her eyes at me Read more
The staff is rude and unfriendly. This is the second time I go thru the drive thru and come away with the wrong order. The first... time I came all the way home without checking the bag, only to find that I'd been handed someone else's order. This time, theyhanded me a sealed bag which seemed super light considering I ordered quite a bit. When I opened the sealed bag, sure enough itwas the wrong order. When I went inside to let them know my order was incorrect, they blamed it on me, when in reality the girlentered my order incorrectly. Who I can only assume was the manager, came up to me and ripped the bag from my hands, threw inthe missing items, and threw the bag on to the counter and walked away no apology. I've never seen such awful customer service.I'd give 0 stars if I could. I will never come back to this location. Despicable! Read more
It was fast, inexpensive and freshly made. A good place to duck into for something quick and easy. I ordered the 4 crunchy... tacos/4 burrito combo and it was a little over $10. Everyone was impressed. Read more
If you love Taco Bell in El Paso try to avoid this location. The staff isn?t friendly and the way they portion their food is... robbery. My burritos are so thin all the time it makes me so angry. I once asked the manager if they could put more ingredientsand they told me no. When you order nacho fries the cheese cups are only filled halfways. The people on the drive thru speakerhave no personality. Every other Taco Bell I go to in El Paso I never have these problems. And forget about asking for easy sourcream they will put double inside just for you. When you place an order on the app and pull up to the speaker they tell you thatit takes 10 minutes to come in which is obviously not true. Who is running this Taco Bell? It?s a joke Read more