Reviews for Wing Daddy's Sauce House corporate office. in El Paso, TX
I showed up with 10 people this evening. All had masks except for the two kids under 10 (which the Governors order says 10 and... under are exempt from masks) and myself who has several medical conditions (1 being Lupus which I am in the mist of a flareup,the 2nd being fluid build up around my lungs/heart/kidneys) that pose a greater risk to me wearing a mask than me not wearing amask. The Governors order also states that masks are exempt if one poses a greater physical or mental health risk. Tonight Iwas sorely disappointed to find out that yall would not serve us if all of us including the baby did not wear a mask. I wasdisappointed to see yall not following the Governors orders. I even showed my Dr. exempt form. I even called ahead to explain wewere coming in with a large party and that all but one of us could wear masks, they didn't tell us there would be a problem withthat. We would have chosen elsewhere to go. I have notified the Governor, who we happen to know personally thanks to ourfoundation who he works closely with in helping Veterans as well as the Mayor. I have also notified the groups for NewBraunfels. Tomorrow, I plan on writing this in reviews on Yelp, Google, Facebook, and taking to Twitter. I also plan on writinga blog that will include yalls name that is seen by thousands of people all over. Please read and make sure you understand allof the Governors order. While I understand you want to protect your employees and other guests, you also have to protect thosewho cannot wear a mask. That includes children, especially babies, and the medically exempt. Wearing a mask from the door to thetable is not going to protect your employees or others. Especially since our waitress handled our cell phones and mostdefinitely didn't keep 6ft back. Please make sure you are know, understand and are following all that the order states. I'dhate to see another business go out of business. Read more
I was served a lemonade with chunks of black mold and a mosquito in the rim of the glass .
The most disgusting place by far. They gave us cold shrimp and returned it. They came back and said it was fresh yet the piece... we bit into was still THERE!!! We asked where the manager was they said in the KITCHEN! Lmao!!! I can?t even imagine whatgoes on back there I could just BARF!!! Sadly the manager never came out to talk to us. Probably some little half dresssed kidlike the rest of the staff! NEVER GO HERE! Gross gross and GROSS!! Read more
Tried to call in a order to pick up at the Northeast location in El Paso TX. Was asked to please hold as soon as girl answered,... but wasn't actually on hold, I could hear everything going on in the restaurant as if the phone was just placed on the counter. After about 10 min( not exaggerating) still nobody came on the phone. So while still on the phone I drove to the location,which is about ten minutes from my house. As soon as I pull in the parking lot someone picks up the phone and hangs up withoutsaying a word. Was on hold for 20 min. I walked in and asked for the manager immediately. Explained what happened and he wasvery apologetic and said he would get my order taken and give me a discount for the trouble. Girl took my order and said if Iwanted to wait or come back because it would be about 15-20 min wait cuz they were busy, told her "well if someone would of notleft me on hold for 20 min my order would have been done already, yes I'll wait". I ordered an 8 piece boneless honey hot and an8 piece boneless honey bbq. 20 min later she brings out my order, and my check, asked her if both orders were in same container,because there was only one to go box in the bag, she says yes. Pay for my food and get ready to leave. As I'm walking to my carthe order just doesn't feel right. So, I open the box and there are 4 of one flavor and 4 of the other flavor. Walk back inask for the same manager, show him the order and he even seems annoyed and the laziness of the staff. He takes care of me tomake the situation right thankfully. Annoyed myself after spending almost an hour waiting I get home to eat my wings and theoriginal 4 and 4 were not even the flavors I asked for. So beyond pissed at that location I will never do business with themagain. Their wait staff is lazy and only care about talking with each other while at work and standing around. Read more
General Manger Pantelion Silva III, worst General Manger by far. Did not care for my issue, seemed very uninterested and very... unappologetic. I've escalated the issue up higher but I continue to get the same overall response. Which I've interpreted as "Weare busy, Sorry, Oh Well." For 20 people to have spend an allotted $200 for food, and be given this said response, I will neverdo business with Wing Daddy's again. I'm only give this Location 1 Star because if I could, I would not even give this locationa One Star. Read more
Stopped in with the family to have dinner before a movie. We had an hour and 10 minutes before the movie and told the waitress... we were kind of in a hurry. After 25 minutes she had never even been back to the table. I finally tracked her down and asked herto check on the order. She said it would be 7 more minutes but in reality it took 43 minutes to get the first 3 meals of ourorder - my son sat and watched bc his chicken and waffles took an additional 10 minutes. My wings were raw. My daughter orderedbone in and got boneless. The chicken and waffles arrived as buffalo chicken (not what was ordered) I complained to the managerand she said she saw the wings go out and suspected they would come back but - served them anyway. I asked for take outcontainers so I could possibly make it to the movie but the take out and paying the check took an additional 15 minutes soneedless to say we missed the movie time AND the food was so bad I didnt get to eat. Would NEVER go back Read more
Location in Little Elm, Tx is HORRIBLE !! It recently opened so it's very busy not because it's good but because it's new. The... food is disgusting, the girls are to young, and the music is to loud. Will never go back !! Read more
Ordered Door Dash. They cancelled my order. Wasted my time.