Reviews for Starbucks in El Segundo, CA
Visited Tuesday, 11/9/22 around 5:10 pm, the two female barristas were very rude. The one at the register rushed me to order,, I... was never offered food items like it's customary at other locations; the other girl was grouchy and rude, put out the two hotdrinks without sleeves and the cup smeared with caramel causing my hand to become sticky. Both females seemed annoyed and nothappy to be working there. Starbucks needs to demand it's personnel give great customer service at all times despite theirpersonal issues. Definitely will not be returning to this location. Read more
I ask and custom &place &pay for my order, then the guy custom it in his own way!???? Ok you pay for your customization dummi!... Not when i paid for it!!!! Follow the sticker you stick on the cup???????????? Read more
I mobile ordered a venti white peppermint mocha from them, when I got home, I saw it was only 3/4s of the way full. This is... ridiculous. I paid roughly $6 for a drink, I expect it to full. When I called and complained, the guy who answered the phone hadthe excuse that ?sometimes the foam on lattes goes down?, however, I never told him what drink I had ordered; all that I toldhim is that I ordered a hot drink. Not to mention, my drink tastes mediocre, at best. I constantly have issues on the now rareoccasions that I visit this location. I recommend avoiding this Starbucks at all costs. Read more
Went in today at 6 pm and saw a lady there that was rude. I asked them if they offered military discount and she said no then... rolled her eyes after when I got my drink it was terrible. Tasted like water. Never going back ever again. Read more
This location closes at 8pm but the placed is barricaded at the front counter @6:45 pm. The employees act like you are bothering... them when you show up for service prior to closing. Barricades with mop buckets, chairs, and blasting music as well as badattitudes will keep the customers at bay while you scrub down the place! Sad experience! Read more
Once again I'm impressed with the staff at this location, Kira is awesome and I enjoy seeing her smile.. on more than one... occasion the staff knew my name when I walked in the store.. I enjoy the location for the simple reason it has no drive thru soit is not a typical Starbucks production facility that has robots working for them. Just kidding they are probably overwhelmed.. Read more
This location is trash. All 3 times I?ve been here the drinks are ~75% full and it doesn?t seem like they follow the recipe. I... feel like most Starbucks locations make the drinks I order consistently (I don?t change what I order often), but this one hasmissed the mark every time. I would avoid?there are other locations near enough. This one is closest to my apartment, but I?lldrive the extra 3min to Sepulveda from now on. Read more
Live the customer service, the staff is always friendly.