Reviews for Fastrac in Elbridge, NY
The staff is generally nice except the red haired manager named Meghan. She is rude and visually irritated whenever we come in... for lunch, fuel, etc. She lectured us last year on policies assuming my group was collectively dumb as a post. After asking fora receipt last week I have been so frustrated with her service and professionalism I feel compelled to tell the world. She is anarrogant embarrassment to the FasTrack brand and I will go to the next town rather than stop at her store ever again. Livingnear Auburn the store is conveniently located for my daily commute, sadly. It says alot about FasTrack allowing someone likethis to represent their management team. Read more
Most amazing FasTrack I have ever been too! Short Red Head & Ashley are amazing employees, I wish the best for them... They... definitely need a raise! Read more
Good for a quick stop. Offer member price for gas. Prices on non gas items are not unreasonable for a convenience store. The... side entrance closest to the pumps can be very slippery in the winter months. Read more
Awesome place. They have almost everything you could imagine. They gave great pizza at great price. They have a bulk food... section with lots of treats. There's also a fountain drink station with all the major brands and then some. Probably the bestgas station for miles around. They also gave a drive thru for orders and you can use the fastrac app to order online and pick upin store very nice. This will be my new go to location when ever I'm in the area. Read more
I enjoy fastrac. I?ve never had a negative experience until I started frequenting the Elbridge, NY location. My issue is with 1... employee in particular. He may be the manager or maybe his ego is to big and he thinks he is. The past 2 times I have gone tothis location this gentleman has belittled his employees. The first time multiple people ordered pizzas at once and he wasbecoming irate and confused due to no names on any of the pizzas. He was grumbling and loudly saying ?How the F*** do I know whothey go to?!? While there were several adults and children in the facility. Tonight, he began to belittle an employee while shewas preparing a pizza for a customer whom she seemed to know. He is absolutely horrible as an employee, unprofessional, rude,and has poor customer service skills. I felt awful for the employees working with him. Please correct this. That?s no way totreat an employee. Also, pizza slices are BOGO. I bought 6 slices and was charged 14$ and some change. He then tossed my receiptwithout asking if I wanted it or not. Read more
Clean store, spacious and good selection. Only complaint is that in the morning, the staff is slow. They should know that... most people there are headed to work and they should rush more. Read more
I love all fastrac gas stations. They have a great selection on food and their member card saves a bunch on gas. The only reason... this isn't getting 5 stars is because you can't order past 9pm here... All other fastracs I can order a Mexican pizza atmidnight but not here :( Read more
Went in ordered 2 pizzas and they said 25 mins and we went back in about 20 mins later and they had given are pizzas two someone... else and ruined are family night never getting pizza or any food there again Read more