Reviews for Papa Johns Pizza in Eldersburg, MD
Learned that Papa John?s will only honor the specials if you specifically ask. Bought 10 large pizzas for carry out, 5 were just... cheese. They charged me $17.99 each. These were for my daughters bday party so I didn?t have time to order elsewhere. If wewould have asked it would have been $10.99. I asked the manager about it the next day after seeing the menu price. He agreed itwas deceptive but common practice. Read more
This place is always a circus show and tonight was the last time I will be witnessing it. Usually placing your order on the app... makes things easier but not this time. I don't think there is any management so employees are confused when it is busy. Afterwaiting about two hours and still getting a confused look from the cashier about the order the app said was ready but she didn'tknow where it was I left. Read more
Papa John?s Eldersburg offers great food and wonderful customer service. My fiancé and I order here at least 3 times a month... and each time we enjoy it! The food always arrives quickly and like it just came out of the oven! There has only ever been oneissue with our order, which happened this evening, and our delivery driver and the manager on duty made sure to take care of usand ensure we were happy. It was a small mistake but we appreciate the Papa John?s team for doing everything they could to takecare of everything and make us feel valued as customers. Thank you again, we look forward to eating with you again soon! Read more
Wow! I?m shocked at how rude this place is. Refusing to give me sauce! It?s worth the extra time to drive to mount airy. The... manager at the mount airy location is so sweet and knows us by name since we order pizza every Friday. It?s a shame we can?t getdelivery from this location but I would rather give my money to people who appreciate the business. Read more
Normally we order from this papa John and they deliver to our house. Today we call in to order some pizzas for the first time... they said they can?t deliver to our neighborhood. We always order and never have any problems. We tip pretty good. We will notorder from this Papa John?s again. Read more
The pizza here went from ok to bad to inedible. Last one we got today had so much dough it didnt cook through and was literally... raw in the middle and barely any toppings at all. Couldn't even eat it. Used to be our favorite chain pizza store but it's notacceptable anymore. Definitely lost a long time customer. Such a shame. Read more
Always inconsistent. Unfortunately, I'm referring to both the pizza & service. Soggy, cold and toppings mangled (& very delayed)... or delicious. Too bad that I seem to need my oven preheated upon most occasions. Thin crust is certainly not thin liketraditionally ... Just saying. But I have to say that the good ones are very good (hand tossed). I guess, as a transplanted NewYorker, I could be twisted- but our "other" delivery chain is wonderfully accurate in setting expectations & delivering the realdeal pizza. Read more
Unsanitary and rude manager - I love Papa John Pizza.However this evening when I arrived to wait for my pickup order,I noticed a... Papa John employee with a pizza come out and walk next door to Qdoba. He went in and came out without the pizza. So he wasobviously doing a walking delivery of some sort. He was scratching his face as he returned and entered Papa John's. Heimmediately walked over and started touching multiple pizza crusts and the cornmeal on the counter. He did not wash his hands! Iexplained the situation to the cashier. She just stared. I told her I'd like to speak to a manager. She walked over and got thevery employee who had behaved in such an unsanitary way. I told him what I saw. He never spoke a word to me. He stared at meseveral seconds, then walked over and threw a few of the crusts he touched in the trash, then disappeared into the back. Anotheremployee walked over to the same station and used the same cornmeal to complete the crusts. I suggest keeping a close eye onthese food preparers. Cleanliness doesn't seem to be a priority. Read more