Reviews for Mi Casita Mexican Grill in Eleanor, WV
Showed up at 7:45 (supposed to be open until 9:00). Doors locked, no sign. Your loss on my business.
This was $18.95. I told them I was working the fair and they handed me 2 small queso, 1 busted cup of salsa and bag of chips.... Not nice to people from out of town ! Read more
Our party of 3 counted 4 mistakes with our dine-in order. One dish had lettuce that was asked to be removed but wasn't, one was... missing sour cream, and one was a completely different dish than was ordered. We aren't the complaining type so we ate the foodand just let the server know so they could do better next time (He seemed very new). Then it got interesting.. I asked for acheck and told the server to simply make sure that we weren't charged for the sour cream or guacamole since we never receivedthem. He came back and said you did receive the guacamole and pointed to the below picture.. When I rebutted that this is notguacamole, the owner came out and in a very condescending tone explained that this is guacamole like Mexicans make it, and heowns 7 Mexican restaurants and this is how he's always served it and it's just better this way. Even though I didn't appreciatethe tone and condescending attitude of the owner I bit my tongue since he seemed to be of Mexican decent, owns 7 restaurants sowho am I to question what authentic guacamole is? I let it go, and he did take it off the bill since we weren't happy withit. When I got home I searched google for a few minutes trying to see what real "Authentic Mexican guacamole" is. It's notthis. I couldn't find a single recipe or picture or how-to cook tutorial on youtube with anything resembling this save for oneobscure example in a sea of 1000s of others that show the traditional smashed avocado version that we were expecting. Food wasdecent, prices were ok. 2 stars for that. Will not be returning. Note for management - listen to your customers' feedback,don't talk down to them. Read more
If there's was any lower star I would give it. There's better Mexican and faster service at other restaurants. It's a shame how... badly the service and the food has gotten. 2 restaurants in the town and you can't even get a decent meal or service. Gosomewhere else!!! Read more
Service was awful and slow, the food wasn?t very appealing and their prices are outrageous. I mean $9 for a cheese dip when our... entrees were just $10 that?s insane. Read more
This place is absolutely horrible first of all it is dirty the waitress we had brought her kid to work with her and her kid ran... around the restaurant unattended and coming up to us trying to give us ice been dropped it on the floor and ate it and the ladybeside of it said it is okay she is a restaurant baby like who does that also the food was horrible the beans tasted like oldnasty Seafood shrimp rotten and chips were stale the hot sauce on the table when you take the lid off is disgusting just to namea few things water down margarita horrible service I like to support my local business but not when I feel like I need to callthe health department to check status of the food I was eating Read more
Stopped in on a Sunday evening for a quick bite. Chips and salsa were plentiful. Entrees were good and portion size was fine.... Service was a touch slow. Seemed like one person was doing everything. Could've been the day/time we were there. Not sure.Overall, not too bad though. Read more
i have never had bad queso, until now. it was SO grainy. bland flavor and very unpleasant to eat because it was so grainy. had... to scrape it off of my food. Read more