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Reviews for Applebee's Grill + Bar in Elgin, IL

maria gutierrez 1 year ago
1

This place is a great location when shopping in the area. My husband and I stopped on Tuesday Nov 15 for dinner after a long day... of work and running around at the stores. We order our dinner. I ordered and ice tea and my husband order a 36 Carafe, serverasked if we were sharing he said no. While waiting for dinner we noticed all servers were sitting at the bar just chilling.Which restaurant allows servers to just sit at the bar and wait to be busy? Never. I have 15 years of restaurant experience. Wenoticed the manager taking selfies with the servers. He has long hair he has it pulled back put is barely holding, very messy,shirt half tucked. I told my husband I remember when managers had to be presentable. Not once did he came over to check ourtable. My husband’s drink was very strong, how wouldn’t be if they poured 3 shots of vodka plus blue curaçao. He waited for10min before drinking it because he wanted to get more juice to make it less stronger. Service was very slow. Restaurant was notbusy at all. We were done and we asked for a to go cup, my husband pour his drink and as soon as he did that the manager camerunning and snatched very aggressively from his hands. Of course we were upset. We know it’s wrong but the way he did it, hedidn’t card at all on how our service was, didn’t care that his 18 yr old serve a drink that is supposed to be for 2+ peopleto one person. My husband was over served. That drink should have not be served to 1 person. We admitted to him it was wrong,but the way he was handling was wrong. He told us you paid your bill now get out. Upper management should really look into this.If my husband had drinker all that drink he would have been intoxicated. A 36oz alcohol drink is not served to one person. Read more

Dagmar Klaova 1 year ago
1

Never ever go there again. I went there with my family the server sat us down, after 10 minutes of waiting no one came. So I... asked 3 different servers for water so I could take my medicine. After 15min I still didn’t get water, and a server that cameby said they weren’t my waiter so they can’t give me water. We wanted the manager but instead came another server that saidshe also wasn’t our server but can bring us water. After 20min we left having no water or food. We never found out who ourserver was or who the manager was. I counted 8 employees that were just standing and talking. And no one care about us. Read more

Maria Perez 1 year ago
1

If I could give them zero stars, I would. They had me waiting in the restaurant for 20 minutes for a smoothie even after... ordering it online. So literally 45 minutes to make a small smoothie. Then when I asked to talk to the manager, he yelled outthat he was not going to deal with me, using foul language the entire time. The waitress kept getting yelled out by him with himyelling from the kitchen to her up in the dining area insulting her and using profane words. Everyone at the bar and dining roomcould here him. Very unprofessional for a manager and a business. Never going back there. Read more

Richard White 1 year ago
5

So... there I was... on a Father's Day Holiday Weekend with a Father's Day Hawaiian Shirt on that screamed... *I AM A DAD*...... without saying a word. When suddenly I saw a sign that meant... FATHER'S DAY DINNER... turn right just ahead... And so... IDID... Just as I stepped through the door... a lovely waitress complimented me about my SHIRT... and we both laughed as she leadme to my table... She was sweet enough to let me change tables because I told her that I wanted to take pictures of my meal...AND WOW... WHAT A MEAL!!!... It started off with the RED WHITE& BLUE MARGARITA... which was FANTASTIC and making me think up DADJOKES... that actually made my lovely waitress laugh... The Chicken w/Shrimp was EXCELLENT... combined with the Flavorful MashedPotatoes and the Savory Green Beans... I forgot to order Bread but that was OK... because all that food made me Full and I couldnot order Desert... And then I noticed a Movie Cinema in the back lot that I did not know was there... So here was my chance tosee the Hit Movie of the Summer of 2022... **TOP GUN MAVERICK**... and so... I did... I will write a short review about thatsoon. Read more

Melissa Brower 1 year ago
5

Jason provided a very professional experience, and I was impressed how everyone on the team was super friendly, helpful, and... worked together to help with serving and cleaning tables despite being short staffed. Thank you so much for a 5 star experience! Read more

Anita B. 2 years ago
1

Food was horrid! French onion soup isn't supposed be microwaved, not appetizing at all! Not to mention the other food that was... just nasty! Ended up not eating any of the food! Never again! Read more

MsTip Prez 2 years ago
4

I must say food wise, this was one of the best times the food was flavored to perfection. I only suggest having broccoli steamed... a lil more is better. The drinks could've had a lil more kick to them bit it was happy hour so I'm sure they shorted the liquor,lol....Visit 11/4/21 Read more

Orange Xeno 4 years ago
4

Great/Friendly service from the staff. Food tasted how it should and presentation was excellent. I enjoyed my drinks and nachos... with beef. Loaded nachos are kinda my weakness and this place be having really good ones. The wait time to even get a singledrink took too long but having a nice waitress kinda made it better. Read more