Reviews for Baskin-Robbins in Elgin, IL
Too bad the service too slow even when are 3 employees
Only 24 flavors, not 31. Flavors listed online differ from what is actually available. Employee who was supposed to be serving... was more interested in having a conversation with another employee on her headset. I usually give places a 2nd chance beforegiving poor ratings - this is the 3rd, consistantly poor experience at this location. Read more
Ordered birthday cake. Cake is good but not ready when i went to pick it up.
I got a chocolate shake and it might as well of been choclate milk
I went to this particular Dunkin/Baskin a few MONTHS ago, ordered a cappuccino blast. The woman who made the drink had an... excessive amount of makeup... after a few sips of the drink I notice an eyelash inside the cup on the whip cream. Couldn't havebeen mine since it still had the lid on. I brushed it off and haven't been there since until today, my son wanted icecream so Idecided to go through the drive up and spoke to a girl. As I was TRYING to order the voice changed to a Male and then BACK tothe same girl. STILL TRYING to order I hear her laughing and others laughing on the intercom, so I say forget the order I don'twant anything and I drove off. VERY UNPROFESSIONAL especially dealing with food!! I wouldn't want to know what ELSE could havefell in my food with them joking around on the job instead of focusing on the customers!! Read more
Been here a few times already and was always pleased with the service. The facility is clean. The food always good.
out of stock on several items on a 90 degree day. I will update review if my next experience is better.
You make a order fill it before taking other customers. Ordered a donut and coffee and had to wait for the coffee , while she... served other people . Read more