Reviews for Baskin-Robbins in Elgin, IL
I went at 12 am July 10 and the employee said they were closed when the sign and website say open 24 hours
These dumb kids want 15 a hour but can't even make a cappuccino blast.
Placed an order today thru door dash. They didn't have the cake that i ordered, so they gave me a few other options. So I did... choose another cake. Til they make me place another door dash order and pay $6 more +$12 door dash fees. A total of extra $18for their fault. I waited over an hour, went thru 2 door dashers for their stupidity. This place is more trash than ever. NEEDMORE PROFESSIONAL TRAINING before giving them a job. Can't just hire anyone and everyone. Read more
I just moved from Chicago to Elgin, I just bought a house here. Every morning M-F I look for a DD and drink a cup of coffee... while I read for 30 minutes, is a habit that I have in Chicago. I came for first time at this Dunkin, and a lady worker cometo me while she was cleaning the tables and said : "Excuse me, time to go, there is only 30 minutes allowed to be here " I justsmile at her; but that was very rude, you don't treat people like that unless they are doing something wrong. Great service isa important key factor when growing your business. (I am a business owner). She just kick out a very good costumer which expendaround 90.00 dls a month in Dunkin Donuts. I will better look for another dunkin, I hope this is not in every dunkin atElgin. You never see something like this in Chicago. Read more
I very much enjoyed my hot fudge sundae w/chocolate fudge icecream... I scream You scream we all scream for icecream!!!????????
They have good sandwiches and drinks and donuts
Service and product quality vary. Some times the ice cream quality suffers from melting and refreezing. Staff are usually... friendly and efficient. Read more
Went at 10pm and it was closed. Website said it closes at 12am.