Reviews for Chili's Grill & Bar in Elgin, IL
I always love coming to chilis for the molten lava cake and amazing burgers. But today my mom, my friend, and I came to... celebrate my friend?s birthday and everything was amazing! The service, food, and the environment. Milan was our server for thenight and she was super attentive and patient with us. I am so thankful to have her as my server and I hope management sees thisand gives her a high five for having such a wonderful employee. Thank you Milan and thank you all of who were serving andcooking. You all deserve a compliment and big hug. Thanks again for making our experience grand. Read more
Good much better here than we had last week at Applebee's. Server was great also. Store looked clean
Worst service ever!!!! I drove 10 miles to pickup chicken nachos that I ordered and am highly disappointed in the outcome! I... wish I could post the food i picked up that I wouldn?t feed to a homeless person! The manager named it ?the new cook?! Read more
Southwest soup with chicken ???? cilantro, hominy, Delicious a must have ????
Date: 6/29/22, time: 8:40-8:45 Pickup (actual pickup happened around 8:56. You'll know who it is when you look it up. Dark... Blue Ford. . .very much balding guy who had to walk in. I can't believe it. I'm writing a review on CHili's. . .is this whatmy life has come to? Ordered Online. Order says pickup at 8:45. Arrive at 8:44. Parking lot is basically empty. Only a fewcustomers in the restaurant. I pull into pickup spot two. Sign says to STAY IN YOUR CAR. I wait a few minutes. Decide tocheck my phone. Apparently the text wanted me to "check in" when i arrived. So i did. It asks. . .what spot are you in? Spot2 of course. Online check-in says to STAY IN YOUR CAR. Another 5 minutes pass. I refresh the page. it says "you're checkedin". . .stay in your car. . .okay. I wait another couple minutes cause it's 10 past when the order is supposed to be ready. There's nobody else picking up. . .I finally decide to just walk in and the girl who's supposed to be operating the to-gocounter is essentially chit chatting with some other girl in the kitchen on a super wet and not clean floor. I wait for a beat,she finally comes over and asks, "what's your name?" Excuse me? It's says on MULTIPLE communications to me to stay in myeffing car and YOU'LL come to me. She finds my order, which has for sure been sitting there for 10 minutes. . .then haphazardlymoves it in my direction with one hand while simultaneously walking back into the kitchen. . .the bag almost topples over butI'm able to save it with my left hand. Like. . .how effing lazy do you have to be? You can't even make sure to hand the bagover nicely to make sure i have it before letting go? I was a little more than miffed. Especially since I had hustled to getthere in time so we wouldn't have cold food. Of course, when I got home, food was 10 minutes colder than it should have beencause they left it in a thin paper bag, enclosed in thin plastic containers. . . Normally I give folks th Read more
Pretty good experience. Food was yummy. Our waitress was a bit unfriendly, but she did a great job serving. Just not super... friendly. Overall decent experience Read more
Food is okay. However the plastic packaging they use, Karat, says right on the box that its microwave safe and dishwasher safe.... Its not microwace safe at all. The plastic melted after i heated up my food in the microwave for 1min and 30 seconds. Thesecompanies are willing to lie to you about so much. Why even bother spending money to eat out when they give unsafe packagingwhere the plastic leeches into your food. Im not blaming employees at all. I am blaming the owner of this Chilis as well asKarat, the packaging company and will be lodging a complaint with them as well. As for food, the fried cheese bites are great,like mini mozz sticks,but the sauce is so watery and tasteless and makes me think its being cut. The chicken fajitas I was toldwere bland and you're better off just ordering from El Faro. Texas fried were a joke, they need soft cheese and not the shreddedone that hardens after 5 minutes. There were 4 jalapeno slices....needless to say...bland and not worth it. Chicken and waffleswere good. Waffles have sweetness and crisp, chickens not bad either. Street corn....well its pretty bland. it doesn't tastelike street corn at all. Just unsalted butter. Overall Id say go somewhere else. If you really want something here, sure, butits prolly not gonna be a great experience and you might get plastic in your food. Just....don't trust any of these chainrestaurants. They want your money amd thats all. Go treat yourself to something cheap but good. Go eat somewhere where they dontlie to you. Blue Box Cafe and El Faro, Larsas Kitchen....all great places that I love. Read more
The two waiters were great the food was fresh and delicious as well