Reviews for Delicia Tropical Cafe in Elgin, IL
I went for pick up, first time trying the place. It had so many good reviews. The soup was excellent and their rice was very... tasty, everything else that I got was ok. Nothing was bad. I think I was expecting too much. They were very busy, and it lookedlike the people who dined in had very good service too. I plan to go back and try out some other things. Read more
I was nearby about a year ago and decided to stop in. My family makes great food so I normally just get "frituras", rellenos,... alcapurrias, etc. The food is ok, better than the nasty food trucks in Humboldt Park, but the services is just horrible. Younever feel welcome when you walk in to order. You just get the "why are they here" look. You don't even get a simple "hello, howya doing, what can I help you with?". So, a year later, out driving around with my family, we end up close o the restaurant. Wechecked with Google Maps to see if there was another nearby but unfortunately this was the closest. So we try again, and sureenough they didn't disappoint. The old lady in the front is just not friendly at all, just gives such a bad vibe. Three peopleup front, only one or two tables full, and I stood there for a while waiting to see if anyone was going to ask if we neededhelp. I decide to walk up to the counter asked if they had "morsilla", and the girl had no clue what I was talking about. So Ijust ask for 3 of each of what's in the window to make it as painless as possible and 3 pastelillos de pasta de guayaba. Makeit short and sweet, and the mean old lady is the one that rings me up. Not a single word, hands me my receipt and a pen. Handsme my food and no thanks for coming in or goodbye. We sit out front in the car to eat, they forgot part of my order, I went backin and they had no clue either. I know it's a long review, but please take some advice, there are many reviews here that say thesame thing, customer service is what keeps bringing people back, even if the food is just ok, but if you don't feel welcome,then why bother. I'd rather drive to the city or Milwaukee for some really good Puertorican food. Read more
Great food but pretty bad service, especially the old lady cashier
Great flavor, loved the Emparedado Cubano, the soups and the Arroz Con Gandules with Guava Juice. Prices were great. Owners were... extremely nice and helpful. Will go back. Read more
It's not every day that you find something new and unique, but that's exactly what this place is. The sandwiches I had were... excellent and I have never tasted anything like them before. I will definitely return the next time I'm in the area. Read more
Food was really good, although, the rice was a bit hard and cold compared to the rest of the meal. My sandwich was delicious. ... Bread nicely toasted. The place is small. Service was fine. We got out bill quick enough, but we waited at least 10 min to payat the counter. Not the best scenery either. Read more
I enjoy the flavor of their cooking. I must say that as an Puerto Rican Islander, they make me remember my abuelita (grandma).... Don't expect a fancy restaurant, it's a family small place but the food it's amazing. Service is good, p it was not busy when Iwas there, and the place is clean. They have plenty of parking. Don't leave without trying their Flan! Read more
Ok food but service is horrible and people behind the counter act like they hate their jobs ... But what Established Restaurant... closes at 7pm on the weekends 5-7 is literally when 90 percent of the world goes to dinner... Better off going to the city..much better food and if your Puerto Rican u knw our families love to feed people..u wont get that feeling here Read more