Reviews for Dunkin' in Elgin, IL
Not a very good dunkin. Every single time I order something that?s supposed to be frozen (frozen coffee, cappuccino blast,... shake) it comes watery as hell. I don?t know what they got going on, but they can?t seem to get it right. I drive to the one upthe street by Santa?s village & they get it right every time. It?s perfect there. I used to come here all the time, but notanymore. The employees are nice though. Read more
They are not clean in the way they make the drinks. Found a hair inside and is not the first time
This is the worst Dunkin I have ever been to. Constantly messing up my orders. Shorted my order this morning, and when I went... in the gal behind the counter was rude and yelled at me like it was my fault for being upset I had to get my order corrected. Called back and asked for owner's phone #. They're supposed to call me with that...........still waiting..... Avoid this placeat all costs. Read more
Extremely disappointing You expect a standard when going to a chain restaurant, even if the standard isn't very high. But this... is the worst Dunkin I've been to so far, they are guaranteed to get at least one item from your order wrong, or burn it, or nothave it and not offer you a replacement. I would recommend just going to a different Dunkin if you're in the mood for something.Only eat here if you have to Read more
Would give 0 stars if possible. Ordered an ice coffee with cocunut milk and an ice latte with oat milk. Easy, simple... instructions you would think. Both of ours taste like decaf with regular milk. I can tell the difference regular milk is thickand fatty compared to coconut milk. Thank god our lactose allergies arnt that bad but they can seriously hurt someone by beinglazy and stupid. Absolutely terrible I didnt ask for anything complicated either Read more
If you glutton for punishment keep ordering from this location. The absolute worst! They keep messing up my order and when they... forget to give you something you paid for, they act as if they giving you for free like you didn't pay for it! People work hardfor their money and their time is as important. Read more
My wife and I have had more bad experiences here than good ones. More than enough lately our coffee has been watered down, not... made correctly, missing ingredients that were specifically asked for. They print the label out that has it all on it, but thetaste is not there. It?s just gross honestly. They are lazy. I?d rather drive to one farther away to get my moneys worth. Read more
Order accuracy is only average, and they charge more than other Dunkin locations in the area for some items.