Reviews for Burger King in Elgin, SC
I purchased the $5 Whopper meal which was prepared to my liking. The meal was hot and tasty. The customer service provided at... the drive thru line was professional, friendly, and efficient. The wait time wasn't long. Read more
The food was very dry and the food wasn't fresh ???? The customer service was pretty good but, the place wasn't very clean.
I know things are rough since covid, but my experience was awful. Pulled off to get food on a road trip and unfortunately chose... this location. Went through the drive through and waited at least 10 minutes for the couple cars in front of me to get done. Gotto the window and there was no "please hold" or any communication. I finally said hello and was told I would need to waitbecause they were busy. 10 minutes later I asked for an eta and was told about 5 more minutes by a frustrated employee. He thencame back and said it was going to be 10-15 minutes more because a large mobile order came in. I even offered to come inside andhe said they were slammed in there too. At least 5 cars behind me drove off. I eventually gave up after waiting 30 minutes and 2or 3 minutes later got Bojangles which had no wait and was great. Read more
Was told to wait 20 minutes for computer to reset, burgers were cold, fries were limp. I love burger King but will not frequent... this burger king again, there are too many other food sources nearby. Dining room still locked while all others are open forbusiness. Read more
Went to the drive thru. 2 employees outside talking to three other people. No cars outside, just us. No one inside either. Seems... like 2 employees are inside. Lady from the drive thru told us they are close due to short staff. Either 4 people can't run anone-busy fast food restaurant or employees at this location are taking advantage of the shortage of staff excuses due tolazy. Management need to investigate this place and fire people. Read more
It is not often you get good service late at night. Especially now a days.I arrived at 9:45PM and I was pleasantly surprised to... have a professional by the name of John Bright who took my order with the best attitude and upmost professionalism. I got myfood hot and quickly from the kitchen, and I couldn't be more pleased. Thank you Burger King, while many other restaurants arestruggling you are getting it right! Read more
This burger King throttles orders and refuses to do their job in a prompt manner according to BK protocol. I've wasted over an... hour in line, watched 7 people leave, and have waited at the speaker for over 15 minutes while waiting. Highly recommend firingwhoever is working the window today, Thursday January 20th, 2022. Horrible service, for all I know they're just standing aroundchatting. I wasn't greeted, I wasn't told why I'm waiting, and I have never seen anyone in the service industry treat peoplethis way. I can't even imagine why any fast food restaurant would do this. They're wasting the company's money and time,refusing to take orders properly. Listened to her complain about someone else's order. Disgusting. Read more
I haven?t had Burger King for a few years, so I was excited to try again. I ordered a whopper with onion rings. None of it was... fresh at all! The meat was old and the union rings were not fresh at all. The customer service was great but the food was amess. Probably won?t try Burger King for the next few years again Read more