Reviews for El Pollo Loco in Elk Grove, CA
Good food and great service. I do mostly curve side pickup but orders mostly in time when I arrived. Great saving when they have... coupons or discounts. Read more
Portions seem to get smaller and smaller. The double chicken tostada was not what I remembered before COVID. Meh, sign of the... times I guess, still good... Read more
I had to go to THIS El Pollo Loco TO GET NOT ONLY GOOD SERVICE BUT DAMN GOOD FOOD! The chicken was nice and hot and fresh and... tender!!!! They need to send these workers from Folsom Blvd to the one on Stockton Blvd (South Sacramento) to show them how it?sdone right! They even gave me coupons for my next visit! This is my new place to eat! Yummy! Fresh and hot! Read more
Last time I'll eat at this location. I love their wraps along with a side guacamole and chips. I've been to this location... about 5 times and all but one has been horrible with the guacamole. The guacamole they give me is about 3 large chunks ofavocado shoved into a bowl. Do these idiots realize that avocado is NOT guacamole? That avocado is only one of theingredients? Absolutely horrible service to actually give this out, especially with what they are charging for GUACAMOLE. WellI went back again, and go figure... They did the same thing to me again!!!!! Got the guac and chips and the guac is nothingbut a huge piece of avocado. This place is horrible, waste of money. 6/10/2022 Read more
Nachos without cheese. Really? Why can?t El Pollo Loco get it together? I done with them!
Normally I have a good experience here, but today they were out of the mango salsa for the fit bowl I wanted. No big deal, so I... ordered a different fit bowl, then ordered a bowl for my boyfriend. I asked if it was possible to add spinach to it, and wastold that they were out of spinach... Which is a key ingredient of the bowl I ordered, but the order taker didn't mention. Wegot our order without forks or napkins (in the drive thru!), which would have been pretty problematic if we hadn't been headinghome. My bowl was pretty substandard - there was, of course, no spinach on my bowl either; just a bunch of iceberg lettuce, andsome of that was pretty soft. Neither of our bowls seemed to have been made with care, and we both felt that they tastedsubstandard. I'm not sure why our visit last night seemed so off from what I usually expect, but I hope that things will bebetter the next time I go, because the bowls really are good when made properly! Read more
So I just went there & I am very disappointed with this location. I love El Pollo Loco normally, but this time not so much. The... avocados in my wrap were brown. The red salsa taste bad & the lettuce that comes with the wrap was wilted, slimy, & brown.. Gross! ???? I ate most of it, but it wasn't very good.. ???? Read more
We didn't get all of our order. Otherwise the food and Service great!