Reviews for Arby's in Ellabell, GA
Foods delicious but they have been on an shift change about an hour now and they won't take any orders they are just have... terrible customer service they were smoking out back of the restaurant ignoring their job as customer service. Very rude aswell. Read more
This is the worst run Arby's that I have been to. They are always out of something each time we go from roast beef to turkey.... Today we were told that own $40.00 order was to much for the drive thru and we were told in a unprofessional tone. I will nevergo back to this location. Read more
They were great when they first opened, but on the rare occasion that we go up there now or that my husband does a late night... run they?re always out of something we want and are rarely friendly. Read more
Only had cash on me. Order came to $9.91 . They said they had no change. The roast beef sandwiches were barely warm. I was very... disappointed in staff at counters attitude, because I paid legal tender. Made me wonder just how much money Arby's pocketingillegally from it's patrons ! Read more
They were out of a bunch of stuff but they are the cleanest fast food restaurant I know of on this stretch. Rating them on... Google maps so I?ll be able to find them in the future. Took less than 2 minutes to order and get my food from the time I walkedin, meticulously clean. Read more
The food is good. Customer service is satisfactory, seemed like everyone wanted to talk about their weekend instead of helping... customers. The reason for three stars is because of not having change. There is no reason for any restaurant to he out ofchange. That is a management issue. If you don't have change, don't ask your customers to pay more for their order because youcan't make change. Read more
The past few times eating from here has been a not so good situation. Today was absolutely awful ???? we ordered (2) 2/$6... classic roast beef and Mac n cheese. All the meat on all 4 sandwiches was burnt and hard. We couldn't even eat. So we wasted ourtime and money here today that's for sure. And the manager just acted like she didn't have a job to do. I know I stood there for20 min waiting on my order while it sat on the counter in front of me waiting to be bagged and when I asked for arby sauce I'mtold I have to get it myself in the container with a top but I don't need to get much . I do think I'm grown enough to know howmuch sauce I will need for 4 sandwiches, ma'am.. thank you though! This place is always hit and miss since day 1! Read more
Today the food & service was real good, but I have a lot of problems about half the times I have been here with rude staff, not... getting any coin change owed me when paying cash, (they always say they "don't have any change") missing items from my order,and the real kicker, too many times I'm told, "we're out of roast beef" (but the commercial says "we have the meats"...) Themain thing I don't like about any business is inconsistency, especially when it is a franchised business where all locationsshould operate in the same manner. Read more