Reviews for Boston Market in Ellicott City, MD

1. I paid for the 1/2 a dozen of cornbread and only received 4 in the bag so be sure to check your food before you leave. It was... a pickup order and my receipt also said 1/2 a dozen on it so I feel like it was deliberately done. 2.I had to go back in thestore for utensils and napkins and there were none out to grab (only straws) so I had to wait in line to get some behind thecounter from the worker. He seemed nervous as to why I had to come back in, as if I had a complaint -which would have been thecornbread had I checked before leaving. Other than that the food was decent. I got a whole chicken that came as twohalf-chickens, sweet potato casserole, cornbread that was cold, and the creamy spinach. Read more

There's no reason for this place to continue to operate. It's a "shell" of what it once was. I only ordered Meatloaf and Mac &... Cheese. The Mac & Cheese was so salty and the meatloaf inedible. Nothing made from scratch. It all tasted like sub-par foodthat was just thrown together. They should close. Read more

When are you gonna put 2 people out front to serve the food. It?s ridiculous having to wait 5 minutes when the food is right... there.!!! Poor management and the whole store needs to shut down !!! Read more

The worst experience I ever had at a Boston Market. Chicken wasn't cooked done. Food was not hot and no seasoning. Limited... sides available and charged extra $1 for creamed spinach which was nasty and tasted like it sat all day. I asked were they goingout of business or something. I don't think food is selling so they leave unsold sides out too long. Owner should be ashamed tosell such poor quality food. He's not ashamed so we consumers need to stop buying it. Totally disappointed and waisted my money.Will never go back there unless under new ownership with better quality. Would leave zero stars if could. Read more

Restaurant was incredibly hot and the staff were having conversations instead of assisting me and I waited 12min for them to... finish talking and help me. Read more

Customer service was meh. No greetings, politeness or anything. He seems a bit racist tbh. I asked for chicken and being famous... for it, he said we don?t even have it. Plus the food was below average and salty. Would never go back again Read more

This location doesn't do its employees any favor. The air conditioner is currently broken and it's a sauna in the store. The... last time I came they had no chicken left at 7:30! Read more

My husband and i got the same thing 1/2 a rotisserie chicken with two sides and it came with pie. So umm when my hubby asked for... pumpkin pie the guy pulled an open one out of a cardboard box and took the slice and packed it into a container...well at leasthe had on gloves. The biggest problem was the pic i attached. We ate most of our chicken just to find that it wasn't cooked allthe way. It wasn't bleeding but thank goodness we didn't get violently sick. Won't be going here anymore...checkers mozzarellasticks are looking real good right now. No more chicken for awhile smh. Read more