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Reviews for Facci Ristorante of Turf Valley in Ellicott City, MD

may wang-lin 1 year ago
1

We came here because the restaurant next door was filled up. I?ll start by saying the service was slow and they never gave us... the bread, even though we asked for it a couple of times. I can?t blame the server for this, she was literally running aroundthe whole time. For the size of this place, they didn?t have enough servers. The pasta we ordered were just terrible, theseafood tasted fresh but absent was any flavor at all. It is a beautiful restaurant with a great atmosphere, I really wished thefood was as good as its decor. I think this place is only in business because of people like us who only came here because thehighly rated restaurant next door was at capacity. Read more

Kim S 1 year ago
1

The resturant-Facci in Ellicott City took our order over the phone for 4 personal 10" pizzas. We ordered 2 pizzas with... Mushrooms, Onion, and Pepperoni, one pizza with Chicken, and the last with Sausage and Onion. The resturant charged us $92 forthe 4 personal 10" pizzas....no drinks....no anything else. When my daughter got home with the pizzas and showed me the receiptI was appalled. We were charged $27 for the toppings. Never will I ever patronize Facci's again. Omg! I wish the gentlemanthat took our order had told us the costs...or at least put the order in correctly. I truly feel the resturant ripped us off. What a shame...not good business. Read more

Aline Cruthers 1 year ago
5

outstanding food and service. The atmosphere is also great. Will Definitely be back. Highly recommend!

Susan Prather Khadem 1 year ago
2

My husband and go to Facci regularly and love the food ? it is by far one of my favorite restaurants. Service can be spotty, but... last night was a huge disappointment. We went there for date night and ordered a bottle of wine at 50% off when we placed ourfood order. Food arrived, wine did not. Our server told us they were having trouble finding the bottle. More time goes by andshe comes back out and states they are out of glasses. Annoying, but okay, things happen. I?ve worked a lot of food service inseveral restaurants, so we get it and still stay nice since so many people can be jerks. We just requested the bottle of wine beserved with whatever glass was available so we could still have the wine with our food. Awhile later the server let us knowthat since the owner of the restaurant was there that night, her boss would not allow her to serve the wine without wine glassessince he did not want to look bad in front of the owner. Even though we the customer requested this, he refused. This wasdisappointing since we had been patient the whole dinner ? we were basically done at this point ? and they had not made it apriority to simply head to the dish room to clean some glasses. We told her if we could not get the wine with dinner, we did notwant it and asked for the check. I was amazed that her boss had prioritized his needs over his customers to save face with theowner. We went next door, discovered they had an even better 50% off wine deal that included both glasses and bottles, and spentour money there. We?ll return to Facci, but we?ll only order food and continue to head next door for drinks. Read more

Mary Rennie 1 year ago
3

Great Italian restaurant. The combination of setting, menu selection, quality of preparation, and price is hard to beat (menu... items, tho affordable are a la carte). I gave Facci just THREE stars for our first visit the other eve however, because thewaiter was unbelievably OVER-attentive. I'm pretty sure he was at our table at least a dozen times and more. He was asking meif our group needed boxes when we hadn't even had our food for very long. It felt very much like they wanted us fed & out thedoor as soon as possible. It was a busy Friday night but there was no waiting list. I'm not sure whether that type of tableturnover is part of their business model...?... but it pretty much ruined what should have been a nice time. It was a veryrushed meal and we felt like our business wasn't wanted. We left a good tip because otherwise everything was fine, but that onething really affected the experience. Read more

Tiffani Henson 2 years ago
2

The restaurant was very beautiful. Unfortunately, there were two problems with my visit. The first was that if you sat in a... booth, along the windows were a line of dead stinkbugs. I'm not talking 10. It was more than I had time to count. Also it wentpast the booth I was in to the next two booths. Quite off-putting. I ordered the lasagna which was beautifully plated. I wasvery eager to try their fresh pasta. Sorry to say that the corners of lasagna were hard. Rock hard. I couldn't cut it with mysilverware and the hard parts that made into my mouth I couldn't chew. Our server was wonderful and and so was the appetizerand sangria I ordered. However, I don't really see myself returning. I may try the other location. Read more

Gabrielle Nico Reyes 2 years ago
5

Had a party of 14 for my brother's bday on a busy Friday night. All the food was just amazing, from the calamari to the pasta... and the pizza. Finally the desserts were all very well done and was finished immediately even after being so full from dinner.We had a big party so we understood service was a little slow but our server was great and everyone had a great time! Read more

Lin Dinh 2 years ago
5

I am a huge fan of Facci and a repeat patron. Love their food. Pasta never fails and the atmosphere is always so nice and... romantic. The house made pappardelle is delicious! Will always come back! Read more