Reviews for Subway in East Ellijay, GA
The staff at this subway is always personable and they do a great job on the subs!
I am only giving 3 stars, not because service was bad or food was bad. Megan is an amazing lady, who works very well under... pressure. She doesn't stop and the food is precise and amazing. However, everytime I have been over the last several months sheis alone. I get it everyone is short of help, but where is management? This sweet girl deserves help even if you have to put insome time!! Read more
One worker had a bad attitude. when i placed my order she didn't hear me so i repeated it a little louder and slower so she... would understand and ln a very starcastic tone she replied okay twice as jf i did something to offend her. in my opinion that isnot the way to talk to a customer. Read more
The young lady who made our sandwiches did an awesome job. She washed her hands and while doing so greeted us friendly and... quickly. If it had just been her this store would have gotten all 5 stars from me easier then anyone ever.. What happened nextdisgusted me. A coworker came out from the back touching her hair and checked the temperature of the meatballs with no glovesand not washing her hands first. She went back to the back and came out chewing something (so she's eating while working and I'mguessing not washing her hands...) and puts a tray of bacon in the line (which had no dead pan in it to keep the line fromgetting to high in temperature)..again no gloves... then she came out and opened a oven door again no gloves. Then comescarrying out trays to put in the oven again with no gloves.. still chewing... puts them in the oven turns around not washing herhands and puts on gloves to take a gentleman's order behind us. As a general manager of several restaurants over the years Iwould have fired her on the spot. Simply because touching something containing raw foods and dough then not washing your handsand using gloves to make a ready to eat food item is cross contamination. That can cause food born illness and make anyone whocomes into contact with what she's touched sick. I was only there for a few minutes and witnessed several things that go againsthealth regulations for handling ready to eat food all by this one girl. I most likely won't be back to this location. Editedthe same night as purchase and original review Sadly and against my better judgment I decided to try to eat my meatballsandwich. It tasted fine so we continued eating. Now it's a little after 11pm and I'm sick and probably going to be sleepingnext to this God forsaken toilet until whatever this is is over. Thanks for taking your customers well being into such "highconsideration"... I'll definitely not be going back. Subway is all we have eaten today. There are zero other reasons Read more
The food was good but the help was very standoffish. The only thing the woman making the subs was ? we only have wheat and... wraps? another woman yelled nothing else for the next 25 minutes, then went to the back room. The woman making the subs has abad frown on her face. Because she was left alone with 8 people in the lobby? Or cause she?s just that way, I don?t know. Itdoesn?t make it for a very friendly atmosphere. Read more
Well this review was not going to start out with five stars but it certainly made it there. We made an online order that was not... prepared upon arriving we were told by a very rude ( I stop myself short from saying lady and my mother wouldn?t appreciate whatI want to call her!) employee that more than 5 sandwiches ( which was 3 foot longs and 2 6 inch ) were a catering order and haveto be ordered an hour and a half in advance. Well we paid on line so since there wasn?t a mask in sight opted to have a refund.Well the?? employee rudely told us she could not refund to do it online. Ask for managers contact number and refused to give it.Finally dialed it herself and gave us the phone. Now it gets professional, Wayne was there within 5 minutes. Very apologetic , the kind of manager you wish was in every establishment you walk into. Reprimanded the deserving employees ( it wasn?t just onerude one ) personally made our sandwiches and gave a full refund. The one shining employee in the shop was an extremely politeyoung man named Jonathan. He was awesome . Youngest one in the store and the only customer oriented one. Turns out great, Waynewas amazing food was fantastic as usual and I will be back often for sure. Although hopefully you know who will be employedelsewhere! Read more
Fresh, fresh, fresh. Great job on the subs today.
Every time I come in the store lately the same woman is working, and she is probably the best employee I?ve ever been served by... at this location. I feel bad I can?t remember her name (especially because she remembered mine tonight) but she has brown hairthat is always pulled back in a small bun or ponytail. I?ve come in on a busy holiday weekend and she was there (alone!) but shewas fast and friendly as always. Even when there have been other employees there, she always seems to be working the hardest. Ijust wanted to say thank you to this employee for always being kind and professional, even when I have witnessed other customersbe not so kind for no reason. Keep up the good work! Read more