Reviews for Baskin-Robbins in Elmwood Park, IL
The worst... DO NOT ORDER THROUGH UBER EATS OR ONLINE OR ANY OF IT. They are not accountable and do not rectify problems. This... is my 3rd time ordering this has happened. Read more
Placed a mobile order which as is my understanding should be processed first. Waited for half an hour before someone finally... noticed it. The guy behind the counter was moving slower than a turtle, with an expression of dissatisfaction on his face. HeyCorporate!!! this is a complaint!!! Read more
This guy is slow!!!! Rude!!!!!!! How does he still work here!!!????
Took forever when no one was there and half of my drink was just ice and they did not even put enough cream or sugar. So you end... up paying for ice in a cup. Except you wont even know how much you paid because they dont even give you your receipt. Read more
When we first drove by on our way to the hotel, we were a little intimidated by the long line out the door and down the... sidewalk. But we read all the great reviews and figured it would be worth the wait. We were SO RIGHT! The ice cream flavors werediverse and delicious! Can?t wait to go back the next time we visit Elmwood Park! Read more
Love the place and very kind staff.
If you go to the Dunkin' Donuts/Baskin Robbins at Harlem & Grand late on a Saturday night, do not expect any donuts, muffins,... bagels, or croissants that are fresh. Nor should you expect to find much of a selection. Your best bet would be to stick withice cream or a beverage. The sandwiches could be good if they were served freshly cooked, but they're ruined by being wayoverheated in a microwave until they're burn-your-mouth hot, and the bread becomes hard and/or chewy. There is never more thanone employee there late on a Saturday night, even though there can frequently be a line. We've waited as much as 15-20 minuteswhen it's busy. While the young man who typically waits on me is always friendly and helpful and quick, there's only so muchone person can do. The place is not very clean, with sticky tables, a filthy floor, and bathrooms you should probably avoid. Their sanitation standards are not high, and I've never seen an employee there wash his or her hands. The place is regularlyfrequented by indigents and people who are highly intoxicated or stoned. They are sometimes disruptive, loud, or just plainfilthy and foul-smelling. Some come in there sick (one time I had the pleasure of witnessing a drunk man vomit in the doorway),and some are injured (there was once a patron sitting at a table with a bloody head injury), but they are rarely asked toleave. There are better options than this, and I would have given this place zero stars, but the guy who waits on us deservescredit for good service. The owner of this location should really be ashamed of himself. Read more
Good icecream, bad online service.