Reviews for Ben & Jerry’s in Emerald Isle, NC
This was our first time visiting this place. Super impressed. Great staff, excellent ice cream and non-dairy selections, and a... super clean store. Our new go-to for ice cream night! Read more
Very clean and very nice employees.. The icecream was awesome...
We ordered smoothies which were amazing! But apparently they are very hard to make because the girls at the front were very... sarcastic and rude. They acted as if making our smoothie was the hardest task in the world. I know there are some things thatsuck while working, speaking from someone in the food industry myself, but these girls made my family and I feel belittled andun-welcomed. They were very clear to each other about whose turn it was to take on this insurmountable task of making oursmoothies. We left quickly. Read more
This store is amazing! The ice cream is great, and the employees are just the sweetest. My sister has a strong allergy to dairy... and these girls went so far as to get a new blender out of the washer and get a new tub of non dairy ice cream out of thefreezer so there would be no cross contamination in her shake. 10/10 Read more
6/10/22 - Ben & Jerry's is one of those stores you tend to past by at the (strip) mall. You know you want it, but the prices... break the bank. They seem to get most busy after 6pm, before they close daily. The staff was kind and very fast to serve whenthey had a line today. They have two competing ice cream shops that are a bit more affordable: Sweet Shop right across thestreet & Dairy Queen corner of Fairview Dr.. Both of which are run by kids so expect mistakes at the other locations. Read more
Honestly one of the worst experiences. The ice cream was wonderful! My whole family went inside to order together, I understand... it was a large group of individuals to prepare an order for, but the service we received from the three ladies working at thecounter tonight were ridiculous and extremely unprofessional. They were rushing and rolling their eyes at everyone when weordered something. Granted we all had our orders in 10 minutes. One of my little sisters asked for something and they rolledtheir eyes and walked away from her. When asked about a specific flavor we were looked at like we were stupid. Hopefully theyweren?t rude to anyone else tonight. June 4, 2022 & 7pm. Read more
Great Ben & Jerry's! Stopped in with my family for a nice treat.Originally thought that I couldn't have anything because I'm... lactose intolerant, but.. THEY HAVE DAIRY-FREE / VEGAN OPTIONS! I was really pleased and surprised! The flavour I chose was thepeanut butter and cookies. It was amazing, and became my new favourite dairy-free ice cream. Read more
We went twice during our Emerald Isle trip. The first time, the two men working were so friendly & were even asking us questions... about where we are from and how our trip was going (9/13/22 around 8pm). The second time, the two girls working were super rude!One of them asked my sister what flavor milkshake she wanted and then walked away into the back right before she answered andnever came back to help. The other girl was rolling her eyes and it seemed like she didn?t want to make any milkshakes orsmoothies for us. My husband told her he wanted something as a shake and she said ?oh, great? with a major attitude. It wasreally strange. (9/14/22 around 8pm) But overall, the ice cream was so yummy. Your customer service experience will just dependon who?s working, but I guess you?ll find that anywhere! Read more