Reviews for IHOP in Encino, CA
The location is cramped to say the least. Almost no space to move around and everyone feels so close together. The staff seemed... a bit bothered to be dealing with customers to the point where I felt guilty for eating there. The worst aspect of theexperience however, was the food. I ordered chicken and waffles and have NEVER seen such a sorry excuse for chicken in mylife. Will never come here again. Read more
We left! Waited 30 minutes for a 10-20 minute waitlist for table as not a single employee tended to us and gave no apologies for... wait. 2 servers can't run the floor of a usy diner! Read more
I literally just went to this IHOP, at 5:30 in the morning, and I was refused service because all employees in the restaurant... were on break. They said I should wait 30 minutes, even though the restaurant says it?s open for 24 hours. I had a 30 minutedrive from the airport, was looking forward to eating, I was stressed out, and was misled by the false advertisement of a placethat says that it?s open for 24 hours. If there?s a moment that service is not provided, customer should be aware of it to notwaste your time, and gas for the drive. Read more
Lily this one is for YOU! IHOP was super busy on a Sunday but man they worth the wait. It was a special occasion and Lily... superseded customer service. I added the picture to show! Even though it was busy EVERYTHING was piping hot and on point. Thecooks were so busy BUT I didn?t see any surrounding customers upset because everything was fantastically prepared! This locationis smaller but their team was great. Lily you made my day sweetheart with your kindness and smile. Bravo Encino IHOP for havinggreat team members all the way around. Read more
This is just ridiculous it was hard idk why it was crispy pancakes are soft and the wipe cream was in the side not in the middle... fix your pancakes not good ???? Read more
Hostess very friendly who seated us. Lily took the order immediately. Lily kept returning to refill the empty coffee cups which... was great. Food was hot and cooked as ordered. Inside and outside dining. There was a father [101 yrs-old] and son dining aswell and stole the hearts of many hearing their loving conversations. Of course we had to meet them and they enjoyed their mealand each other's company. Added extra photos of surrounding businesses as its a busy area but enough parking. Read more
I like coming here because the food is typically good. Today though we did wait about 20 min for our food after we ordered. I do... like that they have the outside seating with the tent. It allows for more people to be seated and have very short wait times. Ihope they keep it. Today I tried the new thick bacon breakfast and the bacon was really good. Definitely high in fat so makesure you walk a mile after to burn it off but it was worth it. Definitely enjoy coming here because the waiters are nice andthey are very attentive and check up on you pretty often. Read more
Good waiter and very attentive. Food is just ok and hash browns greasy. Whatever oil used to fry hash browns was not real... tasty. Very overpriced. Read more