Reviews for Dunkin' in Enfield, CT
Busy store but they can handle it! These five employees sure know how to hustle! Very happy with my experience. ??
I?ve probably gone to this Dunkin consistently for as long as I?ve lived in Enfield 10+ years. At one point, everyone even knew... my name when I pulled up to order, regardless, if I had the on the go or not. Despite this, lately, the staff seems very slow toreact and doesn?t handle customers in a timely fashion. Multiple times I have left the drive-through lane because of excessivewait times, and needlessly long wait times. In fact, on my most recent trip, I was the only person in line and the store wasempty but I was still told that I needed to wait. I understand everybody has things to do other than take orders, but yourorders are the only way you?re making money. Read more
I am always getting the wrong food and drinks made wrong even when it's not busy. I don't understand how tbey don't check.
This is on my daily work route so I go in about twice a week. Everyone on the staff is extremely nice and the food and coffee is... always fresh.They do a great job on the specialty coffees. It's always cool when it looks like the picture on theadvertisement!! Read more
This is my favorite Dunkin! The people are cheerful, orders accurate & complete (no missing items). This location offers the... full array of "real food" like cream (not just milk for in our coffee) their sandwiches are made fresh and their drinks arealways spot-on. I would give them 10 stars if I could! Read more
Bathroom available. Clean all throughout store, staff was amazing. Went in store, multiple reasons but main was couldn't really... get truck in drive thru, prefer going inside anyway. Got a donut, and blue raspberry punch; too much sugar in the long run, butI made that choice. Fast service. Read more
This D&D is consistently handing out good coffee and food as well. I've had trouble with iced coffee unmixing and looking like... curdled cream in a coffee at several other locations and even here around early 2021. However that all changed and they havesteadily given me a great iced coffee so I'll give them 4 stars for now. Perhaps I'll reconsider it and change that to 5 starsin the near future given things continue the way that it has been as of late. Read more
Everytime I go I tell myself that it is the last time. It is a highly convenient location for me but it has been a circus the... last few months with incredibly long wait times. It is seemingly not due to staffing shortages as there always seems to be anexcess of workers. Also, please don't train people at peak hours. Trial by fire is inappropriate in this circumstance. My orderis consistently wrong. It's just too much. I am shocked there are positive reviews from recent months. People have been unhappyand it's been tense. I will not be going back. Read more