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Reviews for Starbucks in Ennis, TX

PAUL BROOKS 1 year ago
5

Wonderful store. Management is always on top of things. Ordered a drink via mobile and forgot to pick it up #seniormoment.... Without and push back I was provided with what I had paid for a couple of days earlier. They have taken the Chic-fil-a model toheart and the drive thru and inside show it. Pauly Read more

Daniel Johnson 1 year ago
3

Starbucks is what you except, overpriced average coffee. I prefer mom and pop coffee shops. But Starbucks fills the need of... coffee that is better than gas station coffee and easy access. Read more

Cameo McNeley 1 year ago
5

Barista with the butterfly earrings last Saturday made our matcha and vanilla bean frappes perfect!!! Thank you!

Michelle Cox 1 year ago
5

Stopped by on the way back to Houston. Very good iced oatmilk espresso! The baristas were friendly and professional.

Kari Carter 1 year ago
5

This is the best Starbucks I have ever been to. No matter how busy they are, they always keep the drive-thru line moving. I... usually prefer to go inside to get my mobile orders and someone always greets me right away and my drink is ready and madeperfectly. I usually go on my way to work when they are busy, and have never had a bad experience. Read more

Stephanie Echevarria 1 year ago
1

My Iced apple crisp machiatto was made wrong. I came back to let them know & The lady at the window Evelin said it was because i... ordered it with whole milk? I order my drink the same way every time so i know that was not the case. I politely told her thati have ordered it this way before & she rolled her eyes at me & rudely said ? Okay ? . I then told another Girl there if shecould please ask her Co worker to not roll her eyes at me . She really said ? i dont think she did that ?. Read more

Trino Moreno 1 year ago
1

The girl who took my order, Mandy, made me feel like my business wasn't welcome since I ordered through the app instead of... ordering at the window. This made absolutely no sense. Why offer a service, then be upset when a customer uses it? Maybe sheshould have stayed home if she was going to project her bad day on others. What a horrible start to my morning Read more

Vincent T 2 years ago
5

Hannah was so friendly, we ordered our drinks wrong and got something we weren't expecting. They were so friendly and said they... would be happy to remake our drinks. BUT IT GETS WORSE. I went back out to the car and was trying to show my girlfriend thecascading effect from the nitro stuff AND ONE OF THE COFFEES SPILLED EVERYWHERE. I was so frustrated, I went back in to orderanother coffee and Hannah asked if everything was ok, I replied I had spilled my coffee and was ordering another one. Sheoffered to remake it but I replied it was my fault it spilled. She happily insisted one making me another one, and completelygave me faith in humanity once more. Exemplary customer service, the employees working were all super kind especially 5 minutesfrom close. You really don't see this in the world anymore and I wish more places were like this. 5/5 highly recommend. Read more