Reviews for Steak 'n Shake in Ennis, TX
Was not impressed. Heard a lot about this place but it wasn't what I thought. The burgers you get a double meat but they're... slapped down so flat that putting two together barely makes one my fries were cold the waitress wasn't the most friendliestperson in the world and was a little bit rude. Can't say I'll be going back to that place. Read more
Not the first time I've been here but first time in last 2 years. Ordered the burger combo meal. The burger was good but... something need to be done about the "noodle" size fries! Way to thin for a burger joint. Let's up the game to some Texas sizefries. Until then...5 stars are too far to get. Read more
2 star workers, 3 star food quality, 5 star prices and 5 star crisp Dr Pepper. Had to stand at the counter for a while before... the workers stopped playing around in the kitchen to take my order. She was very confused when I asked for no veggies on thebacon cheese burger (so I ended up getting just the tomato off to stave the confusion.) Crazy thin patties. After a shift changewhile I was eating, the atmosphere was much improved. Read more
Didn't actually get to eat there. Drove out of our way to get there, as we had not eaten at a S&S for quite a while. Website... said open until 10:00pm. We arrived a short time before 9:00pm to find the dining room blocked off, being told that they closedat 9:00. There was also no mention (at least that I noticed) that they were attached to a convenience store. The restaurant didlook like it was very clean and well kept Read more
It looks like they smashed my burger into the pavement. It was only partially wrapped and unappealing. The employees were eating... and drinking as they were taking my order. Rude!!! They were so busy folding dollar bills into "characters" that cars werewaiting at the drive thru unattended. Food handling without gloves or sanitation. Clearly this is a lower management issue. Thesoda fountain was out on about half the items, condiment trays were empty and no napkins. When I asked for a napkin, the girlhad to put her food down and acted like it was an inposition. I feel they intentionally smashed my burger. First and last time Ivisit one of these restaurants. As a long haul trucker looking to get a meal after driving 600+ miles, disappointment ????. P.S.30 minutes after eating half my meal, I have been extremely sick with stomach cramps and throwing up. Now I have suspicion theytainted my food. Even after I put a nice tip in the tip cup. Thanks for the food poisoning. AVOID THIS PLACE! Read more
I stop at this place on my way to the lake and have never received my food burnt and cold, not to say the young lady at the... window was RUDE!! This was Friday evening 7:15 on April 29th 2022 I will be stopping back on my way home Sunday for a fullrefund. I would like to know who is managing these young kids. I would not feed this to my Dog, they are really lucky my husbandwould not turn around for me to confront your team. Judy VERY UNHAPPY WITH THE SERVICE!! Read more
I ordered a burger with Mayo, lettuce, and cheese. Received burger with pickles instead of the requested mayonnaise. I asked... kindly for a new burger without pickles. The cook picked the pickles off the burger and gave it back to me. It still reeked ofpickles so I asked for another replacement without pickles. The drive thru assistant (with no mask) said to the cook ?did youreally do that?? Then they started laughing. When the drive thru assistant said my burger was ready, she wouldn?t look me in theeye and kept her head down the whole time. Turned around after she handed it to me, looked at the cook, and they both startedlaughing. The third burger received had BLACK LETTUCE, 5 times the normal amount of Mayo, likely to cover the pickle smellinstead of simply making a new burger. It was atrocious, insulting, and a waste of time. Extremely horrible experience. Read more
Food was hot and delicious. Cashier, manager, and cooks we're all friendly and they had our food ready very quickly. I like that... they put a big effort into decorating for Christmas. I enjoyed the cheerful atmosphere. And, it's just plain nice to see peopleput a big effort into their jobs! Read more