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Reviews for Fratelli’s Pizza in Ephrata, PA

Amanda Romberger 1 year ago
1

Stay away from this place. They are okay, until confronted about an mistake. When I got cold food today and called, they... treated me as if I was just seeking free food. "Only if you Bring the whole pizza, then Ill make another." Unfortunately, we hadALL 4 taken first bites of slices by the time we realized how cold it was. So here we sit eating cold pizza and I will no longerpatron what was once my favorite place. So, no I do not want a single morsel more of your food even free. I live REALLY closeso I often get asked how they are. I will no longer recommend. When your response to a complaint is deflective andcondescending, it erases years of loyalty. A simple apology for leaving it on the counter too long was impossible for his egoto muster. I didnt want another pizza, I wanted to make sure I didnt get another cold one next time. Now, there will never be anext time. Read more

Kevin & Crystal G 1 year ago
4

We've been ordering pizza, wings, subs and other various items off the menu since we moved to Ephrata 4 years ago. Always great... service, good is always hot and delicious. Read more

James Buterbaugh 1 year ago
4

I?ve been here a couple times so far. Pizza has a crisp crust which is nice. They have a pretty big menu. I prefer their classic... round style pizza over their Sicilian but if Sicilian is your things I?d definitely give it a try Read more

Jen Jarvis 1 year ago
5

Best Pizza and Cheesesteaks in Lancaster!! The family that operates the restaurant are absolutely amazing, very nice, personable... and professional. Excellent customer service and never disappointed, the restaurant is always clean and welcoming. I highlyrecommend any of the food on their menu, I?ve tried it all and will continue to be a loyal customer to Fratelli?s. AuthenticItalian food made by authentic Italians. Read more

Averi Kellon 1 year ago
1

Penne alla vodka is DISGUSTING and the cheesesteak is like 3 out of 10 the chicken bacon ranch wrap tastes like a 6 year old... made it. First time eating here and not a fan at all , not real Italian ?the managers in vacation until august? yea ok. They aredisrespectful and rude and don?t care if you are not satisfied, my penne was SOUR , why would it be sour? That?s weird , I willbe contacting the FDA Read more

Janet Glenn 2 years ago
2

All these rave reviews I was thinking exceptional food. Not the case. Got the 13.75 stuffed shells dinner. Little tiny plastic... container with a ton of sauce that didn?t taste right and 4 little (smallest stuffed shells I have ever seen) and barely anymozzarella on top. Not memorable at all. A teeny tiny salad that the little round plastic dressing cup wasn?t even half filledwith dressing. And a half of a roll with hardly any butter or oil whatever it was couldn?t tell. I will never order a dinnerthere again. Also ordered a full Italian with all the different meats. Said it came with this special dressing?where was itdidn?t taste or see it. Hardly any lettuce and a couple pieces of sliced in half small tomato slices. Oh yeah only literallyfound 4? half inch if that pieces of red onion on a whole big sub. Come on people please put the veges on there makes adifference in the taste. And the pizza fries were a complete joke. Not to be rude. Should have ordered regular fries and put myown sauce and cheese on at home. Pizza fries are my absolute favorite. Was excited opened them disappointed. Barely any sauceand less cheese than anything. Very small portion. All in all 42. and change later the food was less than acceptable. I recentlymoved to Ephrata and chose this place because of most of the reviews. I don?t go out to eat really so I do enjoy getting greatpizza shop food. Pasquale?s in Lancaster is still the place to beat. But too far to go now. Sorry I won?t be back. Will try thenext one in the Ephrata area. Really need to work on condiments and quality of pasta dinners and the size or lower the price.And sauce just was missing something. Growing up outside of Philly on the Upscale Jersey side over the bridge. Grew up with themost unbelievable Italian made by actual Italians straight from Italy not Mexico like 99% of pizza shop works. Best wishes. Godbless. Read more

Shirley G 2 years ago
5

No matter if my family dines in or has delivery , the customer service and food is excellent tasting, excellent presentation,... the service is definitely worth it. The prices are very reasonable. Our daughter ( from out of state) loves their cheesesteaks.We have had cheesesteaks, hoagies, calzones, and Stromboli and each we would highly recommend. Read more

Sammy H 6 years ago
5

Absolutely DELICIOUS! The food went beyond our expectations. Everything was decently priced. Less than $9 for a cheese steak. 12... wings for only 8.99! Definitely coming here again! Read more