Reviews for Tim Hortons in Erie, PA
They need to be more comprehensive with customer and dont scream if you hear the people by the speaker good but the other part... no can't hear you and say repeat please dont be stupid.....better people are looking for job and the grinch employees trying tobe funny......for me a close the store .... Read more
After ordering in the app, we were told that they were out of the donut that I had ordered. This happens a lot and I'm fine with... receiving a substitute but they only had three types of donuts at all. We had to pull aside while waiting for our order and whenwe received our order, one of our drinks was originally forgotten and then made incorrectly. Read more
We had lunch at this location today. Last month we ate at the Buffalo Road location. What a difference! We had the best... experience today. The young man that waited on us looked professional, not in a black street clothes hoodies. Our order wastaken and repeated back to us. Prepare in a timely fashion. It seemed like he was the only one in the front end but there wasonly one young lady working the drive through too. We drove out of our way to this location so we didn't go to the Buffalo Roadlocation. Thank you for keeping up with the good standards. The eating area and bathrooms were clean too. I didn't have toclean the table. Keep up the great standards! Read more
I love it here, never got my order wrong after so many times I been there. It is really busy in the early morning so be prepared... to wait for order but worth it. Read more
The staff here is a bunch of awesome people! I have had great service here several times, but my big blunder was to order a... cappuccino at the drive-up.. then drive off without collecting it! I drove a full mile... then turned around and came back.They remade my cuppa and were truly nice about it. I have also purchased their bags of coffee to make at home, and found them tobe good quality and great tasting. ???????? Read more
Ordered a 10 box of chocolate timbits, paid and left. Opened on the way home to find mixed box. My husband only likes the... chocolate and so we are out $2.49!!! Read more
That's how the first shift they do egg and cheese croissant and it's so disgusting Please if you don't like your job that you... should go sit back home Because we do pay money when we take this food And please be nice to the customer when the customer say,thank you. You should respond. You welcome The second shift day very good people and they are very nice with the customer Thereason I continue to go to this location because the second shift very nice people Read more
This is the only one in Erie that continously screws up drinks. It's not that hard to fill a drink up to the line. I've gone to... this location on and off for years with the same result. The other locations don't have this issue. Read more