Reviews for Rubio's Coastal Grill in Escondido, CA

Ordered from door dash the chicken cob salad , two fish tacos , salmon bowl with extra side of fish salsa and extra onions... cilantro, and large ice teas spent 55 dollars the only in the bag was chicken Cobb salad, thier was two some kind beef tacosbut it tasted like beyond meat, side of beans, the other was some other fish tacos but not the original with Mexican corn andcauliflower rice and no drinks or anything else. And the beyond me made me sick ???? Read more

Great food as always, but very poor service. Took two people to take my order. Didn't want to accept my coupon that was valid,... as they didn't know how to que it in. Once they figured it out I was then overcharged. No appologies given. Very discouraged! They need to hire people who can do the job correctly. Read more

I am so surprised to read the negative reviews for this Rubio's as I have had nothing but excellent food and service the last... several times I have ordered. I am finally reviewing because tonight I had issues with my order via the app which required mecalling the store multiple times(various resolutions recommended by the shift lead needed to be attempted) and each time she wasabsolutely professional and incredibly helpful, A grade customer service 100%. She went above and beyond to take care of myissue during a dinner rush nonetheless! Normally most places I would have called and called and they would not even pick up thephone! Not here! The gentleman and young lady who answered both times were also polite, cordial and diligent-got me on the phonewith their shift leader promptly each time. Moreover, I would like to give major props to the shift lead, ITCELL(really hopeI'm spelling her name correctly, she was GREAT) for turning my Taco Tuesday Turbulence into a Rubio's 5 star experience. Faithin humanity restored! Thanks again, I'll be back! Will update my review once my food arrives! Read more

The cashier was very helpful and friendly. The issue was the food was too expensive for mediocre fish ???? tacos ????. $4.79 for... one ala carte taco ???? and the combo $11. A total rip off the fish ???? was tiny no bigger than my middle finger ????will nevergo to Rubio's ever again???????????????????????????????????????????????????????????????? Read more

We normally love Rubio's but this was not one of those night. They close at 10pm. We arrived at 8:50 pm. They already had most... of the chairs and stools up on the tables. The bathrooms were closed, the employee said they already cleaned them for thenight. My friend had to beg them to use it. And the smell in the restaurant was not good. It smelt like they used a sour mop.The food did not taste fresh and was not hot. This was definitely not our best time. Read more

I really hate giving them a bad rating but the food was just not good. The employees are very nice but when the food is this... unappetizing I don’t know what sort of cost cutting the place has got to be doing. The lemonade tasted watered down andmultiple patrons noticed that. The fish taco tasted as if the crispy fish inside had sat out and been re fried it was extremelyhard in some parts of the fish and I had to pull out parts because they were hard like bone. The chips were not fresh tastingthey tasted a bit like they were made in the morning for the day. The salsas were bad most smelled off and they were separating.The only food that was really edible was the shrimp burritos they seemed to be the only part of the meal that didn’t tasteold. I really hope that these things will go back to normal someday before it’s too late because today I felt like I wasted$50 for food that I ended up not even wanting to eat. Read more

On 3/1/2022 around 8:30pm, I ordered Rubio’s for the first time on Grubhub, when I opened the bag of food and displayed it on... the table, I noticed that a bite was taken out of a taco with teeth marks showing. This absolutely unsanitary, disgusting, andextremely unsafe. I know it wasn’t the grubhub driver because the bag was bagged neatly and it wasn’t messy, the foodcontainer that had the tacos was at the bottom of the bag and two burritos, salsas, Napkins, and utensils were stacked ontop. When I called to complain to the night shift manager(Dory), she stated that she packed the bag herself and and she sealedit at the bag handles as the seal tape cannot be removed otherwise it would rip. She could not answer anything after that. Tip:Do not order food around closing time, it bothers employees at some restaurants. Read more

Typical Rubio's in the area. Food was fine, but nothing to write home about. Cashier was nice and explained the options (I just... wanted one, singular taco). It was a fish taco and was probably $2-3. Friends got the plates which were $10 and they thought thecost performance was poor (e.g. too many beans, tacos are small-ish, etc.). I did their survey and got a free drink though.Beans were tasteless. Read more