Reviews for Applebee's Grill + Bar in Eugene, OR
Normally great service, but today 7pm, three tables occupied, 3 servers, 3 others standing. Seated immediately but waited 20... minutes. Not even offer of water they seemed more interested in the female bartender than helping clients. Super sad theirservice is normally great. Read more
Just want to share an experience with the Applebees on West 11th in Eugene. Last Thursday we ordered delivery from this... restaurant for Friday evening. Due to Covid-19 in our home, we had left instructions in the order to ?knock/ring bell and leaveorder on bench outside our door?. We observed the Doordash delivery person come to our door, but he just left the meals at thedoor, no knock-no ring! We watched him leave, gathered the bag, and quickly became aware that the delivery was not only wrong,but was actually from the Wendy?s across 11th from Applebees? and having opened the bag we checked that order and found it to beincomplete? so two failures by the Doordash dude! However, here?s the good part, I immediately called the Applebees, explainedthe problem, and was politely and quickly connected to the manager. She immediately offered to cancel the previous order fromour CC, and to place a new order, or (as we needed) to cancel the order and issue a refund to the CC. Super customer service!She did as we asked, and the charge was removed from the CC very quickly! So, Applebees gets a 10, and will see us soon inperson for a family gathering? and Abdulkadar from Doordash gets a 0! Read more
My bartender was very rude I ordered a shot of tequila that must of passed her off because she brought me a shot glass not even... a 1/4 of the way full. She was Not rude to just me, but to other staff members right in front of me and she seemed to beimpatient with everybody that she was serving as well I literally felt uncomfortable because of her behavior. and then she triedto act nice in the end so she would get a tip while I wrote "smile more! " In the tip slot, so..maybe she will next time. Read more
I haven't been in an Applebee's for 2+ years. Now that I've been back I won't make the same mistake twice. Great flavor on the... chicken dish, got a quesadilla burger cooked medium that actually came to perfection. Read more
My husband and I have been dining here for over 8 years at lease twice a year! We order the same thing. He loves his burger and... fries and my grilled salmon with mashed potatoes and steamed broccoli. The flavor is always just perfect! I also love theselection of pasta with shrimp and chicken. Hungryyyyy! Read more
07/02/2022 I did an online order for pickup. I ordered the chicken tenders plate for $11.79 with honey mustard. I also ordered... a side order of the loaded mac and cheese for $2.99. The chicken tenders were alright. The fries were pretty good. But I reallyenjoyed the mac and cheese! Read more
I was hoping to leave a better review! Stopped in here my wife's food seem to be very good but mine on the other hand was dry... and I didn't get enough of Au Jus and ask for more and still never got it. I was drinking a Hefeweizen and they ran out of thatI only had one. There was no other replacement. So I had water. The place seemed clean and not very busy. Not sure I'll comeback here. If I do I will review. Read more
Food was decent, but it's hard to mess up a burger. What has me leaving a review is the service. It was excellent. Our server... was training, being shadowed by a newbie. Both were attentive and polite. While we ate I watched both of them working hard doingtasks between checking on us and another 4 top, and seating other parties. It was efficient and cohesive. Props to the waitstaff. Read more