Reviews for Arby's in Eureka, MO
Wow, I don?t think I?ve ever been treated so rudely by an older male employee working the drive-thru. I couldn?t hear him for... the highway noise and I said ?I?m sorry, but I can?t hear you.? He yelled in the meanest voice possible over the speaker ..?Just pull around!? Well, I definitely heard that. When I got to the window, I heard the same thing happening to the carbehind me and he yelled at her. When he took my debit card, I tried to explain to him that the highway noise prevented peoplefrom hearing him, he gave me a blank stare and didn?t even give me the courtesy of a response. When my food was ready, it waspractically thrown out the window with not even a thank you. Love Arby?s, but no thank you. Read more
If I could give this restaurant no stars and still get a review I would. The woman working the drive-through window today was... extremely rude and disrespectful. I will never go to this restaurant and I recommend that you don?t either. There is notolerance for being rude to customers. She was extremely short tempered and disrespectful to me not showing any human decency. Itried to call the store and speak to the manager but they didn?t answer the phone. Do not go to this Arby?s. Go to Culver?s orHardee?s in Pacific and stay away from this Arby?s restaurant. For what it?s worth I went to the Hardee?s in Pacific and theywere extremely nice. The owner of this Arby?s needs to go to Hardees or Culver?s and take some lessons on how to give customerservice and then share that with his employees. I am in the service industry and have been in leader ship for over 25 years andif one of my employees treated customers like this restaurant?s employees do I would fire them. I read the reviews and all theowner can say is I?m sorry to hear about this. No wonder they have a 3.9 rating. It should be a 1.0. Read more
Worst fast food I?ve ever tried. Not tasty imo but the restaurant is clean and tidy
I just had a wonderful experience! Last time I came here the fries where soggy and the brisket was like rubber I was hesitant on... coming back but I'm glad I did. The lady in the drive through with the nose piercings and nice face was really great got my foodright away. The brisket sandwich was great this time I'll definitely return! Read more
1st- Took almost 25 minutes to get our food. While at the same time we saw 11 cars make it through the drive through after we... ordered. That is 11 cars that drove up, ordered, and received their food, all after we ordered, and we only had 4 people in ourparty. 2nd- they missed an item, that we caught before driving off, so we were able to get it. But, half the food we got wascold/lukewarm Read more
Employees are rude and could care less about customer service. It's ashame because we like the food. Employees should know... that saying Thank you goes a long way Read more
Closed the day before at 6pm????. It?s dinner time. Made the mistake of going in the next day as I still wanted a roast beef.... The drive through is difficult to hear as the highway is close. I asked the person taking the order to please repeat what he hadsaid a couple times. This clearly aggravated him and he started yelling everything into the microphone. I told him I think wehave some confusion and asked to start over. I had only ordered 2 meals at this point and only needed 3. He just kept shoutingwhat I had ordered. I told him he had a terrible attitude and encouraged him to screw off. I filled out the Arby?s survey whilein line at lions choice getting polite service. Will be along time before I even consider going back. The only voice we have inthis world is where we are willing to spend our money. Read more
Quick, great service. Friendly staff and consistent food.